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Subject Topic: fao Beefysmum Debbie!!! Post Reply Post New Topic
27/6/2006 at 1:13pm
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Just thought i'd let you know, if blacks are fobbing you off then they're fobbing everyone off the same! Just had this email from them. :)

 

Hi Kate,
 
Having contacted our depot, they have advised that we have literally just had a delivery of these tents, so orders should start getting dispatched today or tomorrow and you should receive your tent by Friday.
 
However, if you do wish to cancel your order with us and purchase in store, we will of course honour the price you would have paid online.  If you would like to do this please call us free phone on 0800 665 410 and we will arrange with the store to sell the item to you at the online price. 
 
Should you wish to wait for your order, you are more than welcome to check up on the status of this order at 4.00pm with one of our operators again on the above number.
 
Once again, apologies for any inconvenience caused.
 
The Blacks Team
 


27/6/2006 at 1:20pm
 Location: swansea
 Outfit: Avondale corfu sunvalley 8
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Thanks for that kate, I really do hope they can deliver.

-------------
Debbie


27/6/2006 at 1:21pm
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Me too. Am almost tempted to go instore now.... no postage cost!

Fingers crossed they're getting their act together now. Will you let me know when yours comes please?!



27/6/2006 at 1:24pm
 Location: swansea
 Outfit: Avondale corfu sunvalley 8
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I sure will, unless it comes at 5pm on friday, cos then I will be far too busy packing everything for  going camping

-------------
Debbie


27/6/2006 at 1:26pm
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lol! Ok then, in that case no news will be very good news!


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27/6/2006 at 1:42pm
 Location: swansea
 Outfit: Avondale corfu sunvalley 8
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If it doesn't arrive you'll all know about it for sure, thinking oh no not her whinging on again. Hubby is sick to death of hearing about it, and I haven't said all that much to him,knowing he's not interested anyway, and don't interupt the flaming footy.  not had time really cos all my spare time I'm on here

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Debbie


27/6/2006 at 1:44pm
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I know exactly where you're coming from. One of the frustrating things about ordering online.

It's just occurred to me though, if they're in stock now go outdoors will do a price match... they wouldn't give me one (so to speak) an hour ago as blacks were saying they were out of stock. Maybe give them a call?

I'm happy to stick with blacks now they said I can go instore so i've got that to fall back on.



27/6/2006 at 1:47pm
 Location: Kent
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so they are instock instore, but not online? ask them to post one of the ones they have instore!

-------------
"He is your friend, your partner, your defender, your dog. You are his life, his love, his leader. He will be yours, faithful and true, to the last beat of his heart. You owe it to him to be worthy of such devotion." In memory of Bear. 06/03/06 - 25/01/12 Izzie 23/09/07 - 25/03/13


27/6/2006 at 1:53pm
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Quote: Originally posted by jenhug on 27/6/2006


so they are instock instore, but not online? ask them to post one of the ones they have instore!

That would be the obvious solution wouldn't it?!!! Still, looks like they've got them now.



27/6/2006 at 2:08pm
 Location: swansea
 Outfit: Avondale corfu sunvalley 8
View beefysmum's Profile View Profile   Reply to beefysmum Reply   Quote beefysmum Quote  
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Quote: Originally posted by lumpyk8 on 27/6/2006

I know exactly where you're coming from. One of the frustrating things about ordering online.

It's just occurred to me though, if they're in stock now go outdoors will do a price match... they wouldn't give me one (so to speak) an hour ago as blacks were saying they were out of stock. Maybe give them a call?

I'm happy to stick with blacks now they said I can go instore so i've got that to fall back on.


Only thing is the price at blacks has gone up since you ordered. so surely they would only pricematch the current price?

-------------
Debbie


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27/6/2006 at 2:11pm
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Hmm... I quoted them the price that's on my original order but we didn't get that far in the conversation because of the stock issue.

Mind you, if you ordered yours at the same time as me & got the fathers day £50 off, online now over £200 you get £40 off so it'd only be a tenner more.... maybe worth peace of mind?

Saying that, is it a monty 4 or 6 you're waiting for? They might not have the 6 in stock themselves, I know they had the 4 earlier.



27/6/2006 at 2:50pm
 Location: swansea
 Outfit: Avondale corfu sunvalley 8
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No.... it's not just the tenner difference. The Blacks prices have gone up.

The monty 4 is £214.94 inc delivery now.after the £40 discount

The monty 6 has gone back up to £329 less £40 & £ 5 delivery =£294.94

 when I ordered on fathers day weekend there was an extra 25% off the tents  as well as the £50 discount. The monty 6 was only £200.94 inc delivery when I ordered it.



-------------
Debbie



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