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Topic: Gas Regulator failure
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13/2/2011 at 12:33pm
Location: Stoke onTrent Outfit: Lunar Lexon SE
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Just been informed by the dealer servicing my new Caravan (ist annual service) that the Gas Regulator isnt working due to being (Gummed) up with oily contaminate. 'Oh, and by the way sir, you've got to pay for it' It isnt covered by warranty. Naturally, I checked the issue out on here and on the web so I'm upto speed on the problems goin on.
I declined to just accept paying £58 + vat + fitting, and asked for a warranty claim to be put in, it seems the dealer (based on experience) reckons its easier for me to cough up than him having to complete the paperwork involved and try and argue the point with the manufacturer (truma) or Luna. The thing that winds me up is, if I have to pay out for another regulator then It also could fail in 3. 6 or 12 months, then I'll have to pay out yet again. The thing is, if, as truma and Calor, state that this problem is a very rare fault although an ongoing event for some poor caravaners, surely there should be some scheme where some cost of replacement should be bourne by the manufacters even if its 50% say.
I would welcome any further discussion on this issue
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25/3/2012 at 8:47am
Location: East mids Outfit: Geist Caravan
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We think we may have another regulator on its way out, we lost gas pressure yesterday am when It was very cold and on rally (so no electricity) and at first thought we were running out of gas!
Couldn’t understand why the cylinder indicator was showing full and at first assumed that it was faulty indicator until we checked cylinder weight and discovered it was ¾ full.
Our first was replaced about 4 years ago under warranty, we are not sure what to do and which system to go for now?
The biggest problem is unlike the old regulators that you could easily change this stops you heating the caravan, cooling the fridge and cooking if off electric which we like to be.
Any advice or suggestions would be gratefully received.
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26/3/2012 at 10:08pm
Location: East mids Outfit: Geist Caravan
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Ok another question hope someone can help but what sort of stainless steel hose should we get?
Apparently basic caravan stainless steel hose is half the price of the Truma one?
And is the filter a separate part or is it a part of new truma regulators?
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