Home

   Log in or Register



Insurance Quotes
forums Campsite Search Comp Directory tips virtual brochure Profile
Tent and Awning Reviews Competitions Caravans and Motorhomes For Sale Shopping Diary Advent Calendar

Advertisement

Message Forums

Welcome Guest Register Login Search The Forum Posts Since Last Visit
 Reception - All Forums
   Caravans and Caravanning -  Caravan Repairs, Servicing and Maintenance
Share   Post on X / Twitter  Share on Facebook  Email  Printer Friendly Version Print
Subject Topic: Gas Regulator failure
Page:  1  2 Post Reply Post New Topic
13/2/2011 at 12:33pm
 Location: Stoke onTrent
 Outfit: Lunar Lexon SE
View peddim's Profile View Profile   Reply to peddim Reply   Quote peddim Quote  
Joined: 04/7/2006

Standard Member
Standard Member

Forum Posts:   72

Site Reviews Total: 0
Site Reviews 2024: 0  
Site Reviews 2023: 0  
Site Reviews 2022: 0  
Site Reviews 2021: 0  
Site Reviews 2020: 0  
Site Reviews 2019: 0  
Site Reviews 2018: 0  
Site Nights 2024: 0
Site Nights 2023: 0
Site Nights 2022: 0
Site Nights 2021: 0
Site Nights 2020: 0
Site Nights 2019: 0
Site Nights 2018: 0

Just been informed by the dealer servicing my new Caravan (ist annual service) that the Gas Regulator isnt working due to being (Gummed) up with oily contaminate. 'Oh, and by the way sir, you've got to pay for it' It isnt covered by warranty. Naturally, I checked the issue out on here and on the web so I'm upto speed on the problems goin on.
I declined to just accept paying £58 + vat + fitting, and asked for a warranty claim to be put in, it seems the dealer (based on experience) reckons its easier for me to cough up than him having to complete the paperwork involved and try and argue the point with the manufacturer (truma) or Luna. The thing that winds me up is, if I have to pay out for another regulator then It also could fail in 3. 6 or 12 months, then I'll have to pay out yet again. The thing is, if, as truma and Calor, state that this problem is a very rare fault although an ongoing event for some poor caravaners, surely there should be some scheme where some cost of replacement should be bourne by the manufacters even if its 50% say.
I would welcome any further discussion on this issue


13/2/2011 at 1:01pm
 Location: Sitingbourne
 Outfit: baily champaign
View old chap's Profile View Profile   Reply to old chap Reply   Quote old chap Quote  
Joined: 19/2/2006

Platinum Member
Platinum Member

Forum Posts:   1098

Site Reviews Total: 1
Site Reviews 2024: 0  
Site Reviews 2023: 0  
Site Reviews 2022: 0  
Site Reviews 2021: 0  
Site Reviews 2020: 0  
Site Reviews 2019: 0  
Site Reviews 2018: 0  
Site Nights 2024: 0
Site Nights 2023: 0
Site Nights 2022: 0
Site Nights 2021: 0
Site Nights 2020: 0
Site Nights 2019: 0
Site Nights 2018: 0

as this problem is confined to 1 make of regulator,& has been going on since 2003 I would have thought that caravan manufactores would have moved away from this regulator,Or fitted them at the maximum height & with stainless hoses
by now
perhaps buyers of new vans should demand rebate on the Goc regulator & demand another make be fitted instead
I know I would.


13/2/2011 at 2:34pm
 Location: Stoke onTrent
 Outfit: Lunar Lexon SE
View peddim's Profile View Profile   Reply to peddim Reply   Quote peddim Quote  
Joined: 04/7/2006

Standard Member
Standard Member

Forum Posts:   72

Site Reviews Total: 0
Site Reviews 2024: 0  
Site Reviews 2023: 0  
Site Reviews 2022: 0  
Site Reviews 2021: 0  
Site Reviews 2020: 0  
Site Reviews 2019: 0  
Site Reviews 2018: 0  
Site Nights 2024: 0
Site Nights 2023: 0
Site Nights 2022: 0
Site Nights 2021: 0
Site Nights 2020: 0
Site Nights 2019: 0
Site Nights 2018: 0

Thanks for your comments 'Old chap'. Incidentally I rang truma to question them about their warranty position, they stated that the problem isnt confined to just truma regulators but all types are experiencing the problem, including they say, bottle mounted ones and even ones fitted with the 'stainless steel' hose. So where does that leave us ? As I said initially, if this problem occurs in only a few regulators every so often (say truma) perhaps a sevice exchange provision with a reduced cost would help ?


13/2/2011 at 2:50pm
 Location: None Entered
 Outfit: None Entered
View alpiner's Profile View Profile   Reply to alpiner Reply   Quote alpiner Quote  
Joined: 08/7/2009

Diamond Member
Diamond Member

Forum Posts:   2264

Site Reviews Total: 1
Site Reviews 2024: 0  
Site Reviews 2023: 0  
Site Reviews 2022: 0  
Site Reviews 2021: 0  
Site Reviews 2020: 0  
Site Reviews 2019: 0  
Site Reviews 2018: 0  
Site Nights 2024: 0
Site Nights 2023: 0
Site Nights 2022: 0
Site Nights 2021: 0
Site Nights 2020: 0
Site Nights 2019: 0
Site Nights 2018: 0

If you decide to go ahead with the new regulator ask them to retain the old one for your inspection.
my standard regulator cost me £7 50. i guess yours must be one of those with a change over valve and pressure/level gauge.??????,
Just checked on the tinternet and yes there £54 each.
Wow I have just been on www.swifttalk.co.uk and was supprised to see just how common this failure is on this regulator and that if you ask your dealer to replace it with the (gasflow regulator) www.gasflow.co.uk it comes with a 5 year warranty.

-------------
alpiner


13/2/2011 at 3:10pm
 Location: Lancashire
 Outfit: Caravan now Sold
View michael's Profile View Profile   Reply to michael Reply   Quote michael Quote  
Joined: 30/6/2002

Diamond Member
Diamond Member

Forum Posts:   23517

Site Reviews Total: 1
Site Reviews 2024: 0  
Site Reviews 2023: 0  
Site Reviews 2022: 0  
Site Reviews 2021: 0  
Site Reviews 2020: 0  
Site Reviews 2019: 0  
Site Reviews 2018: 0  
Site Nights 2024: 0
Site Nights 2023: 0
Site Nights 2022: 0
Site Nights 2021: 0
Site Nights 2020: 0
Site Nights 2019: 0
Site Nights 2018: 0

not rare in fact quite common.see.i heard of two going faulty last year on site.i thought truma were paying for these as they fail.

http://www.ukcampsite.co.uk/chatter/display_topic_threads.asp?ForumID=31&TopicID=237957&PagePosition=3



-------------
the only silly question is the one you do not ask.


Advertisement



13/2/2011 at 3:18pm
 Location: 
 Outfit: 
View Opensauce's Profile View Profile   Reply to Opensauce Reply   Quote Opensauce Quote  
Joined: 25/1/2010

Diamond Member
Diamond Member

Forum Posts:   4530

Site Reviews Total: 13
Site Reviews 2024: 0  
Site Reviews 2023: 0  
Site Reviews 2022: 0  
Site Reviews 2021: 0  
Site Reviews 2020: 0  
Site Reviews 2019: 0  
Site Reviews 2018: 0  
Site Nights 2024: 0
Site Nights 2023: 0
Site Nights 2022: 0
Site Nights 2021: 0
Site Nights 2020: 0
Site Nights 2019: 0
Site Nights 2018: 0

If caravan was still within warranty then the bulkhead regulator is part of the caravan & therefore covered on the warranty. They cannot say that fixtures, cookers/fridges/regulators etc are covered by their own warranties & have to be claimed for separately, all parts permantly fixed & part of the caravan have to be covered by caravan warranty.


13/2/2011 at 3:23pm
 Location: Lancashire
 Outfit: Caravan now Sold
View michael's Profile View Profile   Reply to michael Reply   Quote michael Quote  
Joined: 30/6/2002

Diamond Member
Diamond Member

Forum Posts:   23517

Site Reviews Total: 1
Site Reviews 2024: 0  
Site Reviews 2023: 0  
Site Reviews 2022: 0  
Site Reviews 2021: 0  
Site Reviews 2020: 0  
Site Reviews 2019: 0  
Site Reviews 2018: 0  
Site Nights 2024: 0
Site Nights 2023: 0
Site Nights 2022: 0
Site Nights 2021: 0
Site Nights 2020: 0
Site Nights 2019: 0
Site Nights 2018: 0

agree Tentz

-------------
the only silly question is the one you do not ask.


13/2/2011 at 7:40pm
 Location: Stoke onTrent
 Outfit: Lunar Lexon SE
View peddim's Profile View Profile   Reply to peddim Reply   Quote peddim Quote  
Joined: 04/7/2006

Standard Member
Standard Member

Forum Posts:   72

Site Reviews Total: 0
Site Reviews 2024: 0  
Site Reviews 2023: 0  
Site Reviews 2022: 0  
Site Reviews 2021: 0  
Site Reviews 2020: 0  
Site Reviews 2019: 0  
Site Reviews 2018: 0  
Site Nights 2024: 0
Site Nights 2023: 0
Site Nights 2022: 0
Site Nights 2021: 0
Site Nights 2020: 0
Site Nights 2019: 0
Site Nights 2018: 0

Thanks for your comments Tentz, I agree that any problem should be covered under warranty with (in my case Lunar.) However, it seems that time after time caravaners are being told they've got to pay for it, despite the ongoing issues of failure. truma say they're still looking into the problem but dont accept their regulator is the cause of the problems. It seems that more than one reason or series of curcumstances could cause the sticky oily substance to form and block the regulator. Funny how no one experienced this until around 5 or 6 years ago. Again, It wouldnt be something so bad if it was say similar to a water filter requiring changing every season or so at a reasonable cost of around £5 or £10, but £58 + Vat and not knowing how long it might last or whether I will have to carry a spare is irritating.


24/2/2011 at 8:01pm
 Location: Argyll Scotland
 Outfit: 1997 Bailey Ranger 470 4
View LobeyDosser's Profile View Profile   Reply to LobeyDosser Reply   Quote LobeyDosser Quote  
Joined: 28/12/2002

Diamond Member
Diamond Member

Forum Posts:   8833

Site Reviews Total: 5
Site Reviews 2024: 0  
Site Reviews 2023: 0  
Site Reviews 2022: 0  
Site Reviews 2021: 0  
Site Reviews 2020: 0  
Site Reviews 2019: 0  
Site Reviews 2018: 0  
Site Nights 2024: 0
Site Nights 2023: 0
Site Nights 2022: 0
Site Nights 2021: 0
Site Nights 2020: 0
Site Nights 2019: 0
Site Nights 2018: 0

This oil in the pipework is not confined to Caravans.

We also have the same problem in our Central Heating System where the oil is in the pipes all the way from the regulator on the wall 4 foot above ground level, to the Boiler wich is on the first floor some 14 foot above ground level.

Calor Gas deny all knowledge of any fault and cannot (or will not) explain how any oil could have been in the gas in the first place let alone why it is still there and contaminating the pipework between the gas cylinders and the units.



-------------
Lobey.


25/2/2011 at 12:17am
 Location: None Entered
 Outfit: http: www.arcsystems.biz
View arc systems's Profile View Profile   Reply to arc systems Reply   Quote arc systems Quote  
Joined: 02/12/2003

Diamond Member
Diamond Member

Forum Posts:   4373

Site Reviews Total: 0
Site Reviews 2024: 0  
Site Reviews 2023: 0  
Site Reviews 2022: 0  
Site Reviews 2021: 0  
Site Reviews 2020: 0  
Site Reviews 2019: 0  
Site Reviews 2018: 0  
Site Nights 2024: 0
Site Nights 2023: 0
Site Nights 2022: 0
Site Nights 2021: 0
Site Nights 2020: 0
Site Nights 2019: 0
Site Nights 2018: 0

Quote: Originally posted by LobeyDosser on 24/2/2011

]Calor Gas deny all knowledge of any fault and cannot (or will not) explain how any oil could have been in the gas in the first place let alone why it is still there and contaminating the pipework between the gas cylinders and the units.




And that's the problem, or where the problem lays!
It's not the fault of the regulator that it cannot cope with something that it's not meant or designed to cope with.
The contamination is in the bottle and pushed out by the gas, you can fit a Gaslow regulator or buy the same one which is made by Cleese from, www.bes.co.uk for a lot less!. Stainless hoses won't make any difference except to your pocket!
However Gaslow or Clesse, the contaminate if present will pass though these regulators and can cost you far more if it wrecks an appliance? so beware it is not a cure!!

Lobeydosser, I would love to hear more of your problem, this is the first time I've heard of it getting out of I presume 47kg bottles?




Advertisement



25/3/2012 at 8:47am
 Location: East mids
 Outfit: Geist Caravan
View Ecocamping's Profile View Profile   Reply to Ecocamping Reply   Quote Ecocamping Quote  
Joined: 15/3/2005

Platinum Member
Platinum Member

Forum Posts:   589
Tent Reviews:   2

Site Reviews Total: 8
Site Reviews 2024: 0  
Site Reviews 2023: 0  
Site Reviews 2022: 0  
Site Reviews 2021: 0  
Site Reviews 2020: 0  
Site Reviews 2019: 0  
Site Reviews 2018: 0  
Site Nights 2024: 0
Site Nights 2023: 0
Site Nights 2022: 0
Site Nights 2021: 0
Site Nights 2020: 0
Site Nights 2019: 0
Site Nights 2018: 0

We think we may have another regulator on its way out, we lost gas pressure yesterday am when It was very cold and on rally (so no electricity) and at first thought we were running out of gas!

Couldn’t understand why the cylinder indicator was showing full and at first assumed that it was faulty indicator until we checked cylinder weight and discovered it was ¾ full.

Our first was replaced about 4 years ago under warranty, we are not sure what to do and which system to go for now?

The biggest problem is unlike the old regulators that you could easily change this stops you heating the caravan, cooling the fridge and cooking if off electric which we like to be.

Any advice or suggestions would be gratefully received.



25/3/2012 at 9:07am
 Location: East mids
 Outfit: Geist Caravan
View Ecocamping's Profile View Profile   Reply to Ecocamping Reply   Quote Ecocamping Quote  
Joined: 15/3/2005

Platinum Member
Platinum Member

Forum Posts:   589
Tent Reviews:   2

Site Reviews Total: 8
Site Reviews 2024: 0  
Site Reviews 2023: 0  
Site Reviews 2022: 0  
Site Reviews 2021: 0  
Site Reviews 2020: 0  
Site Reviews 2019: 0  
Site Reviews 2018: 0  
Site Nights 2024: 0
Site Nights 2023: 0
Site Nights 2022: 0
Site Nights 2021: 0
Site Nights 2020: 0
Site Nights 2019: 0
Site Nights 2018: 0

Just found this thread under caravans which helps a bit is there any new info? http://www.ukcampsite.co.uk/chatter/display_topic_threads.asp?ForumID=8&TopicID=263138&PagePosition=1&ThreadPage=2&ReturnPage=Search&search=regulator&searchIn=Topic


25/3/2012 at 2:41pm
 Location: Lancashire
 Outfit: Caravan now Sold
View michael's Profile View Profile   Reply to michael Reply   Quote michael Quote  
Joined: 30/6/2002

Diamond Member
Diamond Member

Forum Posts:   23517

Site Reviews Total: 1
Site Reviews 2024: 0  
Site Reviews 2023: 0  
Site Reviews 2022: 0  
Site Reviews 2021: 0  
Site Reviews 2020: 0  
Site Reviews 2019: 0  
Site Reviews 2018: 0  
Site Nights 2024: 0
Site Nights 2023: 0
Site Nights 2022: 0
Site Nights 2021: 0
Site Nights 2020: 0
Site Nights 2019: 0
Site Nights 2018: 0

believe someone has produced a filter,pre regulator.no more info,just remembered reading it of late. found it

 

 I was quite upset when I read about a filter that Truma are making at £60 to stop the failures that their regulator suffers from. We must be mad paying for these regulators approx every year at £60.I've had an expensive stainless steel pipe fitted from new.

-------------
S A Sullivan



Post last edited on 25/03/2012 14:51:25

-------------
the only silly question is the one you do not ask.


25/3/2012 at 6:30pm
 Location: East mids
 Outfit: Geist Caravan
View Ecocamping's Profile View Profile   Reply to Ecocamping Reply   Quote Ecocamping Quote  
Joined: 15/3/2005

Platinum Member
Platinum Member

Forum Posts:   589
Tent Reviews:   2

Site Reviews Total: 8
Site Reviews 2024: 0  
Site Reviews 2023: 0  
Site Reviews 2022: 0  
Site Reviews 2021: 0  
Site Reviews 2020: 0  
Site Reviews 2019: 0  
Site Reviews 2018: 0  
Site Nights 2024: 0
Site Nights 2023: 0
Site Nights 2022: 0
Site Nights 2021: 0
Site Nights 2020: 0
Site Nights 2019: 0
Site Nights 2018: 0

Thanks for that I'm now all primed and ready to get it sorted - I think I need new truma regulator stainless steel hose (as its safer) and a filter!



26/3/2012 at 10:08pm
 Location: East mids
 Outfit: Geist Caravan
View Ecocamping's Profile View Profile   Reply to Ecocamping Reply   Quote Ecocamping Quote  
Joined: 15/3/2005

Platinum Member
Platinum Member

Forum Posts:   589
Tent Reviews:   2

Site Reviews Total: 8
Site Reviews 2024: 0  
Site Reviews 2023: 0  
Site Reviews 2022: 0  
Site Reviews 2021: 0  
Site Reviews 2020: 0  
Site Reviews 2019: 0  
Site Reviews 2018: 0  
Site Nights 2024: 0
Site Nights 2023: 0
Site Nights 2022: 0
Site Nights 2021: 0
Site Nights 2020: 0
Site Nights 2019: 0
Site Nights 2018: 0

Ok another question hope someone can help but what sort of stainless steel hose should we get?

 

Apparently basic caravan stainless steel hose is half the price of the Truma one?

 

And is the filter a separate part or is it a part of new truma regulators?

 

 



27/3/2012 at 9:15am
 Location: Lancashire
 Outfit: Caravan now Sold
View michael's Profile View Profile   Reply to michael Reply   Quote michael Quote  
Joined: 30/6/2002

Diamond Member
Diamond Member

Forum Posts:   23517

Site Reviews Total: 1
Site Reviews 2024: 0  
Site Reviews 2023: 0  
Site Reviews 2022: 0  
Site Reviews 2021: 0  
Site Reviews 2020: 0  
Site Reviews 2019: 0  
Site Reviews 2018: 0  
Site Nights 2024: 0
Site Nights 2023: 0
Site Nights 2022: 0
Site Nights 2021: 0
Site Nights 2020: 0
Site Nights 2019: 0
Site Nights 2018: 0

hi see

www.calor.co.uk

http://www.calor.co.uk/toolbox/hose-assemblies/

for  all info



-------------
the only silly question is the one you do not ask.



In order to post a reply you will need to register, or if already registered please log in here

Prev       Next

Jump To Page:  1  2

Quick Links - All Forums - Caravan Repairs, Servicing and Maintenance - Top of Page

Printer Friendly Version Printable version      Share   Post on X / Twitter  Share on Facebook  Email


Latest News, Discounts and Competitions  see all...














4293 Visitors online !

Free UKCampsite.co.uk Window Sticker  -  Recommend to Friend  -  Add a Missing Campsite

[Message Forums]  [Caravan Sites & Camping]  [Company Listings]  [Features / Advice]  [Virtual Brochure]  [Shop!]
[Reception]  [Competitions]  [Caravans & Motorhomes For Sale]  [Event Diary]  [Contact Us]  [Tent Reviews



Please note we are not responsible for the content of external sites & any reviews represent the author's personal view only. Please report any error here. You may view our privacy and cookie policy and terms and conditions here. All copyrights & other intellectual property rights in the design and content of this web site are reserved to the UKCampsite.co.uk © 1999 - 2024


Advertisement


Advertisement


UKCampsite.co.uk
2024 Advent Calendar


Advent Calendar

24 Daily Prizes PLUS a Christmas Day Star Prize worth £999

Request a Reminder