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Whilst I can see that you are not happy (I wouldn't be either) I think you may be cutting of your nose to spite your face. They have not dealt with your problem well but I rather think they may be reading their small print on the order form.

You have paid them a deposit of £1000 which I presume you will lose. I certainly wouldn't pay another £695 on top. That is just a frightener!

You need to weigh up a) what you will lose and b) what you will gain by getting the van you ordered.

If it were me, I would contact the manufacturers tomorrow and make enquiries as to what happened to your order, was it placed or are they trying to pull the wool over your eyes?

I presume that the dealers are not main dealers as they wouldn't dare treat a customer in this manner. Would they bear the same name as the place where you live?

Be carefull, as pride often comes before a fall!

As has been said "Calm down dear!"

Quote: Originally posted by johnks on 23/3/2010

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Whilst I can see that you are not happy (I wouldn't be either) I think you may be cutting of your nose to spite your face. They have not dealt with your problem well but I rather think they may be reading their small print on the order form.

You have paid them a deposit of £1000 which I presume you will lose. I certainly wouldn't pay another £695 on top. That is just a frightener!

You need to weigh up a) what you will lose and b) what you will gain by getting the van you ordered.

If it were me, I would contact the manufacturers tomorrow and make enquiries as to what happened to your order, was it placed or are they trying to pull the wool over your eyes?

I presume that the dealers are not main dealers as they wouldn't dare treat a customer in this manner.

Be carefull, as pride often comes before a fall!

As has been said "Calm down dear!"

 

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I tend to agree with johnks. I think I would agree to take delivery for Easter, and then you have the van you originally wanted. There is no way I would loose my deposit and pay a further £695 extra. BUT I would certainly look for another caravan dealer for servicing etc. and I would probably name and shame the dealer you have had such shoddy treatment from. 

Shirley 

I understand your anger but id just go for it now , its easier all round , but I wouldnt use the dealer for servicing or anything else in future.

yet another example of big amounts of money paid out for caravans and the seller not giving a damn ......

I have just found a previous post from you

Sorry no info here either....and yes that is a quick delivery!!
We ordered a Coachman Pastiche 460 in December and every place we rang gave us a delivery date of May or June....we only managed to get a delivery date of March by ordering from a dealer that is only starting to sell Coachmans this year! They haven't even had their initial stock yet.

Hope you manage to get some info from somebody on here before you take delivery.

rachntex     

From seeing this post I imagine the dealer has had 'teething problems' with the Coachman dealership. As previously said, I would go for the Easter delivery.