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Subject Topic: Problems with a Powertouch powermover
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31/8/2010 at 11:08pm
 Location: Ballycastle Co Antrim Northern Ireland
 Outfit: Bailey Pagent Champagne Caravan
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Hi, I wonder if anyone can help me. I purchased a 2000 Swift 490Se caravan privately recently and basically, we were lied to by the previous owners about a number of things, which we have now discovered wrong with the caravan. One of the things was that the caravan had been stored under trees and I think they had never cleaned the roof! It was an inch thick in grimed in bird dirt and tree sap! They also told us that it had been fully serviced in May of this year and that the engineer had said what fantastic condition it was in for its age, but guess what they have lost all the paperwork associated with the service and all they have is the 2010 sticker! Thank goodness, I have been able to rectify and repair most of the problems, that we have found, but one of the things that they told us was that they had only owned the caravan for about 5 years and that they had only used it 3 times. They also said that they had the Powertouch powermover fitted and a new high powered leisure battery fitted at the same time. I have now discovered that it was in fact fitted by the previous owners in August 2003, so it is well and truly out of the guarantee period. The main problem is that the mover only moves the caravan forwards or backwards by about 2 feet and then it stalls. It will still move to the left and right, but after a while it won’t move backwards or forwards at all, and the motor seems to be labouring. There is a leisure battery fitted and it appears to be fully charged The isolator switch is on, and the batteries in the remote control appear to be OK. I am wondering if Power touch will do a service or repair? or if I may be able to rectify the problem myself. Regards Mike.



31/8/2010 at 11:36pm
 Location: Shropshire
 Outfit: Sterling Eccles SR 636 Nissan Navara
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when you say the battery "appears to be fully charged " have you tested it ?? to check it is holding the charge ?

 

also sorry but a bit of grime on top is hardly somethig the previuos owner would lie about sadly it is something that happens and can be cleaned of easily



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31/8/2010 at 11:41pm
 Location: dagenham
 Outfit: mondeo 2.2 est .challenger 580
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it sounds to me that the battery is duff.if it was me i would try another battery

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dogs in boot caravan on back off we go


01/9/2010 at 7:45am
 Location: Northern Ireland
 Outfit: Swift Challenger 570 & Santa Fe
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Quote: Originally posted by ron m on 31/8/2010
it sounds to me that the battery is duff.if it was me i would try another battery


Me too. Definitely worth a try, as the battery has probably had it's day.


01/9/2010 at 9:02am
 Location: Keswick
 Outfit: Bailey
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As the mover will move the van left and right the rollers are clearly operating ok. they move the same way whether left/right/forward/back. Wonder if you may be on a slope which takes some power. You need a battery with something up around a 110amphour to power the mover. The battery in may be too low an amp hour. If it is old it will have less efficiency as well.

Just an observation on guarantees for anyone reading. They do not always pass with the caravan. Many folks advertise vans "in guarantee" without understanding how guarantees work. Always read the guarantees and check that they are not personal to the seller and can be transferred. Then, subject to what the guarantee states about transfer you may need to take a formal assignment of the guarantee in writing and send a copy of that document to the party giving the guarantee. You also need to make sure that the person selling the caravan has complied with his obligations under any guarantee/warranty so that it is still valid. You may need a document like this....cut and paste and save in your "Documents" folder. You never know whan it may be useful.

This Deed of Assignment is made the                           day of                               2010 between: [insert full name and address of current caravan owner as indicated on the CRISS document] (The Assignor) of the one part and [insert full name and address of purchaser whose name will end up on the CRISS document] (The Assignee) of the other part

Whereas:

1.0 In this Deed the following words or phrases shall have the meanings hereinafter defined

1.1        “The Warranty” shall mean a warranty dated the [insert the date of the warranty] given by [insert full name and registered office of the manufacturer who gave the original warranty] [if the warranty has a number add:- ] numbered [add in number]

1.2        “The Caravan” shall mean a [insert make and model and year of manufacture of the caravan as described in the CRISS document]

Now this deed witnesses that:

1.1    In consideration of the Assignee paying to the Assignor the sum of  [insert the agreed purchase price of the caravan] to buy the Caravan (the receipt of which the Assignor hereby acknowledges) The Assignor hereby assigns unto the Assignee all benefit rights and interest in the Warranty to hold the same unto the Assignee absolutely

1.2    The Assignor (jointly and severally) [only include the words in brackets if there are two Assignors] covenants with the Assignee that s/he has fully complied with his/her obligations under the Warranty.

1.3  The construction, validity and performance of this Assignment shall be governed by English Law

 

In Witness whereof the parties hereto have executed this assignment the day and year first before written

 

SIGNED BY [INSERT FULL NAME OF ASSIGNOR] _____________________________

In the presence of

Witness signature

Name

Address

 

 

 

SIGNED BY [INSERT FRULL NAME OF ASSIGNEE] ____________________________

In the presence of:-

Witness signature

Name

Address

 

 

 

 

 

 

Notes:- Check the actual wording of the warranty to ensure that it can be assigned; The warranty may want assignment to be done in  particular manner e.g using the manufacturers form of assignment with the manufacturer joining in the deed. Doubt it but worth a check.

Check the CRISS documents for evidence of ownership of the caravan

Undertake CRISS checks etc to ensure that the caravan is not the subject of any Hire Purchase/Loan agreement

Obtain evidence from the Seller of the caravan that he has complied with the terms of the warranty e.g annual service documents. Clause 1.2 above enables you to sue for compensation if you find that they have lied about this issue

Witness should be independent - not be a member of your family

Send copy of the Assignment to the party who gave the original warranty. Maybe also to the Original Dealer if you are to use them for servicing. Ask the party you send it to to acknowledge receipt and to confirm that it accepts the assignment.

 

 Phil

 



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If you're not on a fell your wasting your feet and for 2014 it's.......Feb Castleton Mar North Yors Moors; Apr Sutton on Sea; May Thirsk; Jun Clapham/Riverside (Lakes); July Wharfedale; August Crakehall; Sept Knaresborough; Oct Wirral Park/Clitheroe    


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01/9/2010 at 9:11am
 Location: Blackburn Lancashire
 Outfit: Coachman Laser 650 and Discovery
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Phil, I'm not personally involved with a warranty at the moment, but I just wanted to say how much I value your knowledge and experience of legal matters.

I have learned a great deal just from reading your posts.  We all have our areas of expertise, but it's great to get such definitive answers.

When I'm Emperor, you will be given some very important job.  I'll work out the details when it happens.

Jim



01/9/2010 at 9:29am
 Location: Keswick
 Outfit: Bailey
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Better put it in writing Jim...........

Phil



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If you're not on a fell your wasting your feet and for 2014 it's.......Feb Castleton Mar North Yors Moors; Apr Sutton on Sea; May Thirsk; Jun Clapham/Riverside (Lakes); July Wharfedale; August Crakehall; Sept Knaresborough; Oct Wirral Park/Clitheroe    


01/9/2010 at 10:33am
 Location: scotland
 Outfit: lunar quasar 525
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Does your motor mover work ok when the rollers are dis-engaged from the wheels ?If it does i would look at changing battery

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throw those curtains wide




01/9/2010 at 10:42am
 Location: Blackburn Lancashire
 Outfit: Coachman Laser 650 and Discovery
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Phil

I hereby offer you the important job of your choice when I become Emperor.

Jim



01/9/2010 at 11:51am
 Location: Keswick
 Outfit: Bailey
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Does a twin axel and Range Rover Sport come with the job?

Phil



-------------
If you're not on a fell your wasting your feet and for 2014 it's.......Feb Castleton Mar North Yors Moors; Apr Sutton on Sea; May Thirsk; Jun Clapham/Riverside (Lakes); July Wharfedale; August Crakehall; Sept Knaresborough; Oct Wirral Park/Clitheroe    


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01/9/2010 at 12:47pm
 Location: Herefordshire
 Outfit: pennine pathfinder 2003
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There is nobody nicer than powrtouch when you phone them. My husband did something really stupid and all his own fault ( even he admitted that ) and they put it right free of charge. The engineer who had heard the whole sad story said " that'll be £100 mate" and John was "oh thats great I didn't think you could fix it" and when he said "just joking mate its free of charge" John was made up.

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Good friends are hard to find, difficult to leave and impossible to forget.


01/9/2010 at 5:39pm
 Location: SOUTHPORT
 Outfit: Vanmaster disco 4 talbot express
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 My story is similar to Jan P,we bought our caravan which has a powrtouch mover and it was still in warranty.It cost me £60 to transfer the warranty to my name which seemed to be a bit steep at the time.I contacted powrtouch because it was'nt working properly.They promptly dispatched an engineer out to me.He fitted a new motherboard (valued at over £200) and changed the very heavy rollers for two alluminium cast rollers,nearly %80 lighter(valued at over £125) plus whatever the labour would have been.Powrtouch are brilliant,the best £60 I ever spent!

-------------
STEVE BEE


01/9/2010 at 6:13pm
 Location: Blackburn Lancashire
 Outfit: Coachman Laser 650 and Discovery
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Phil

Naturally! Plus all reasonable expenses.  Just the small matter of becoming Emperor standing in our way...

Jim



01/9/2010 at 6:29pm
 Location: Keswick
 Outfit: Bailey
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Patience Jim,.... Patience

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If you're not on a fell your wasting your feet and for 2014 it's.......Feb Castleton Mar North Yors Moors; Apr Sutton on Sea; May Thirsk; Jun Clapham/Riverside (Lakes); July Wharfedale; August Crakehall; Sept Knaresborough; Oct Wirral Park/Clitheroe    


01/9/2010 at 6:37pm
 Location: 
 Outfit: 
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Powrtouch will transfer a warrany but their is a fee. Not relevent in this case as it is expired anyway.

As others have said, it sounds like the battery. A low battery will cause this. There should be an umbilical cord which will connect the handset to the control box of the mover. This is a length of wire with a jack plug at either end (similar to the ones used to connect an iPod to a car stereo) You could try this, removing the batteries from the handset to eliminate radio interference.


01/9/2010 at 7:03pm
 Location: Ballycastle Co Antrim Northern Ireland
 Outfit: Bailey Pagent Champagne Caravan
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Many Thanks Legsdownkettleon, I wondered what that piece of cable was for!

Mike




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