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Topic: CC and CCC websites.

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firebasher

29/4/2012 at 12:38pm
Location: West Yorkshire
Outfit: Land Rover DiscoveryCoachman VIP 535 4

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What do members think of the updated web sites of both CC and CC&C?. I tried to make a booking this morning on the CC&C site and gave up, found it very frustrating not being able to look at sites easily.

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cwdc56768

29/4/2012 at 12:51pm
Location: Keswick
Outfit: Bailey

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I find the C&CC hard work compared to the CC site. How difficult can it be for a bona fide website company to get it right?

Phil

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baileyman

29/4/2012 at 12:56pm
Location: Bristol
Outfit: Bailey Pageant Monarch

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Have always found the C & CC site difficult. Have to keep logging in to make a booking. CC I find very easy.

Perhaps the sites match the clubs, they are both a bit regimented in some ways but I find the C & CC the worst of the two!

adrian06

29/4/2012 at 1:05pm
Location: S E Hampshire
Outfit: Knaus Starclass 565

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Thoroughly agree with above comments! C&CC site is not at all user friendly! I've given up using it. Adrian

ianclose

29/4/2012 at 1:32pm
Location: None Entered
Outfit: None Entered

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I never had a problem using the old C&CC website for booking although I didn't find it particularly user-friendly. I've looked at the new website a few times since it was launched and, although it seems to be better that it was, I still find it very unfriendly as far as accessing site details is concerned. Why do I have to enter the size of my unit just to see a location map, for example? I've given up booking the C&CC online now and will call the site direct in future.

As a retired IT person with quite a few websites under my belt, I couldn't believe that the C&CC actually made their new website live when it was clearly inadequately tested. I understand that they needed to replace their existing expensive externally-provided system but ....

We've joined the CC this year as we have moved from tent to trailer tent and so far have had no problems using the website. I also like the Club Together forum (recognize a few people from on here). I haven't made a booking through the website yet but I can't see any problems using it.

Depending on our experience with the CC this year, I may well not renew our C&CC membership in September.

Crazyplace

29/4/2012 at 7:08pm
Location: lincolnshire
Outfit: swift challencer sport 636

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Before they updated the C&CC one i found it fine but now it is simply a pain-not saving caravan details particually a pain. CC one just easy full stop

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Oh am loving the tin tent after campaining against it..........I was wrong.

york54

29/4/2012 at 8:39pm
Location: midlands
Outfit: Lunar Quasar 462 & Skoda Octavia Estat

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I used to find the C&CC site very usable. The new one is user unfriendly!! I have rung to book this year as there is no way you can see availability. The site wardens have told me to complain to the club as they say they are not listened to.

CC website is easy peasy!!!

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Sally B

les + june

29/4/2012 at 9:07pm
Location: rugby
Outfit: Bailey Pegasus+642

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I am in the same mind as everyone else. Last Thursday we tried to book the Leek site. I ended up phoning and they said that they couldn't take bookings as the website was down and could I ring back in an hour. I did they started to book me in and it went down again they said they would ring me back in 1/2 hour which they did and I eventually managed to get booked in.

Les

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The worst day fishing is better than the best day working

audicab26

29/4/2012 at 10:54pm
Location: South
Outfit: Pageant Bordeaux S7

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No problems with the CC website at all. Did try to scan the C&CC website once when looking for somewhere specific to go - gave up out of frustration in the end.

jtaw45

30/4/2012 at 1:28pm
Location: Hull
Outfit: Elddis Tempest

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ccc is a shambles,but as an aside add the Met Office to this list,their new effort is laughable.

HEJC72

30/4/2012 at 5:12pm
Location: North Yorkshire
Outfit: Holi * Perran 4 * Airedale 5

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I find the C&CC website really frustrating now.
I don't want to have to enter my unit details just to be able to browse their sites! I don't always know if I will be using the caravan or one of my tents until I have had a chance to read the site details.
So far I haven't booked anything with the C&CC this year and I am seriously thinking of cancelling my membership.

CC website is very quick and easy to use.

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Helen xx
Mini Mad Mum

Jax365

30/4/2012 at 5:57pm
Location: south cheshire
Outfit: VW Caddy Maxi

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Yep, same here with the C&CC site. Lately can't even get to view sites - just have to use the big book, which incidentally is now a small big book...

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TonyC52

01/5/2012 at 12:44pm
Location: West Midlands
Outfit: Jeep Grand Cherokee

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Quote: Originally posted by Jax365 on 30/4/2012
Yep, same here with the C&CC site. Lately can't even get to view sites - just have to use the big book, which incidentally is now a small big book...

The site is very poor but I can get it to work. I ignore the "Find a site" link on hte home page and go straight to the advanced search.

http://booking.campingandcaravanningclub.co.uk/?mode=Uksites

You can un-check the "check availability" option if you just want to browse but unfortunately still have to enter outfit details before you can search.

Post last edited on 01/05/2012 14:11:25

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Tony C

Tonkarav

01/5/2012 at 3:21pm
Location: Fife
Outfit: Adria Adiva 552PH

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Quote: Originally posted by audicab26 on 29/4/2012
No problems with the CC website at all. Did try to scan the C&CC website once when looking for somewhere specific to go - gave up out of frustration in the end.

I totally agree with you audicab, I looked at the C&CC website last week and couldnt find anything. Gave up and shant bother again.

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Mine's a Pint!

TravellinPam

01/5/2012 at 3:45pm
Location: County Armagh
Outfit: Hobby 700

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Agree. their new site is not good. Gave up trying to book a ferry on it and just rang. That said, having been member of both clubs, I find the staff on the phones much more friendly and helpful in the C&CC than the CC. Nothing is too much trouble unlike the others who I've always found offhand and negative to the point of rudeness. (Image of David Walliams' Little Britain travel agent character springs to mind). The CC's website is much friendlier than their staff lol.

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Sometimes You're the windscreen; sometimes the fly

ian j

01/5/2012 at 5:50pm
Location: None Entered
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just tried to book with cc/c .got to the final page ...then a message pops up problem with the page so no booking why do they make itso hard

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