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try the conway owners forum:

http://www.ukcampsite.co.uk/directory2/details.asp?revid=631&typeid=

Thanks

I got the instructions of Ebay!!!! we have now discovered we need some more poles!! the ones I need are the extendable one on the right hand side so we can use the extension, does anyone know where I could get hold of one or an alternative have tried TVS and they offered for me to post my whole set of poles to them and they would fix any broken ones and replace what is missing but i think it would cost a fortune to sent the whole set to them!!! I'm getting really frustrated with the whole thing and we haven't even been camping yet!!!!!!!

Thanks

For the help I have now resolved my poles issue!! Went down to focus diy and bought two different diamiter poles, then purchsed the end hook and clamp of ebay, my husband has now made the pole, Don't know why we didn't think of this in the first place!! was really east to do and just as strong as the origional. I am now happy we can use our extension! just goes to show how versatile these TT's are! seem strange that none of our local caming shops advised us to do this in the first place!