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Hi Jessie
We have a new Camplet, first you have to turn the key and then turn the Knob which on ours does take quite a lot of turning also you cant take the key out of the lock until its back in the locked position so if you'res has a lock I cant see how you would get it open without a key. (hope that all makes sense)
I would get in touch with Camperlands, they are to soul agent for the UK
http://www.camperlands.co.uk/company/contact_us.htm
You will find them very helpful, if all else fails we are near Peebles
PS Welcome to UKcampsite, any thing you want to know just ask someone will always help
------------- Barbara
I have a photographic memory....I just can't get the lens cap off
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