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Subject Topic: Which dealers Post Reply Post New Topic
Persongriff10553
07/11/2011 at 7:42pm
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Which dealers would you buy a trailer tent from and why?

Which dealers would you not buy a trailer tent from and why?

Griff


PersonDaveWr
07/11/2011 at 10:25pm
 Location: Notts
 Outfit: Cabanon Stellar View DaveWr's Profile View Profile   Reply to DaveWr Reply   Quote DaveWr Quote  
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Responding to this could have legal consequences....

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Dave


PersonSGThomas
07/11/2011 at 10:50pm
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You are probably safer avoiding dealers that have a monopoly position....competition always keeps them on their toes.


PersonMiserly
07/11/2011 at 10:58pm
 Location: Stockport
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True ,competition is wonderful,that's why our gas and electric is so cheap!Speaking of a dealers monopoly position,Go to Jail seem apt for many.I will buy privately
next time,I cant imagine that I will ever buy new. Did you get your Trigano from our local friendly dealer,Griff?

Post last edited on 07/11/2011 23:04:53


Persongriff10553
08/11/2011 at 8:20am
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Saying I would buy from X because their after sales customer service is good, but I would not buy from Y because their after sales customers service is terrible.

Saying that X really wants to help, but Y does not.

DaveWr, I can`t see how my original question or comments as above would have legal consequences?

SGThomas, I would like to think that competition would keep dealers on their toes.

Miserly, I assume you did not have a good experience with the local friendly dealer?

Griff


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PersonDaveWr
08/11/2011 at 8:31am
 Location: Notts
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People need to be thoughtful. Comments on here about a company performance or non-performance can be taken as libel, as they are published in a public forum. Also I don't think Ratty would like his forum to be used in that manner.

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Dave


Personblueexpo97
08/11/2011 at 10:20am
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Quote: Originally posted by DaveWr on 08/11/2011
People need to be thoughtful. Comments on here about a company performance or non-performance can be taken as libel, as they are published in a public forum. Also I don't think Ratty would like his forum to be used in that manner.
I think you will find that this kind of topic is on the go a lot on the caravan forum, where people name and shame dealers, and also recommend good ones. Don't think I have ever seen a topic be removed.

Post last edited on 08/11/2011 11:23:02

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XVI yes?

As well is two words!
How does a sage know everything about everything? or does he? or does he just think he does?
Remember, if you buy something you bought it, not brought it.


PersonMiserly
08/11/2011 at 11:34am
 Location: Stockport
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Sad world if we can't comment on our experiences as consumers.Plus,of course,to be libellous,the comments would have to be proven untrue.I have had good and bad experiences with my local dealer,Camperlands,and I'm not too fond of Casey's either!
So,in the unlikely event of a lottery win,I will go abroad,or if I can overcome the language barrier,Black Country Caravans!

Post last edited on 08/11/2011 11:40:12

Post last edited on 08/11/2011 11:41:50


andcow
08/11/2011 at 12:15pm
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I like Caseys for a wander around and having seriously viewed an FC there once, found that they were very helpful but then I like going there just for the cakes in the cafe next door lol.

I don't like Camperlands as I find that unless you want to buy brand new they really are not very helpful.  It is different if you are looking at new though!!!

Not really been in any others.


Persondavek0974
08/11/2011 at 7:55pm
 Location: Hertfordshire
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I like Burcroft in Northampton, good service, plenty on display.

Have no dislikes as we have only bought our FC this year.


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Personpaul123
08/11/2011 at 8:26pm
 Location: Kent
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I bought my folding camper from Camping International. Always found Terry very good for advise and always helpful.


RichG2
08/11/2011 at 8:34pm
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We bought our Solena from Camping World at Horsham, which was a nice smooth transaction with a good demo and handover, thanks to Phil who gave us some useful tips.

When we decided to buy the bedroom annexe, we ordered online from OBI Camping at Cowbridge who offered the best price. The service was excellent, particularly from Sarah when we had a problem with a faulty pole on delivery.

What I did find rather disappointing was the fact that, having emailed all 8 UK dealers listed on the Raclet UK website, 4 didn't bother to reply at all and 2 others replied that they didn't have one in stock and referred me to Raclet. Obviously, they don't need the business!

RichG2


PersonRoughyed52
10/11/2011 at 6:11am
 Location: Oldham
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We bought our trailer tent at Camperlands second hand and they couldn't have been more helpful.  Proper demonstration of how to put it up with lots of tips, went and searched out an old manual for a similar model, advice on towing and really pleasant and helpful.  We've been back with a couple of minor problems and had them sorted out with no charge. 

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A common mistake people make when trying to design something completely foolproof is to underestimate the ingenuity of complete fools


Personsunshinetours
10/11/2011 at 10:47am
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Quote: Originally posted by DaveWr on 08/11/2011
People need to be thoughtful. Comments on here about a company performance or non-performance can be taken as libel, as they are published in a public forum. Also I don't think Ratty would like his forum to be used in that manner.

No not really true, libel would be difficult to prove ona public forum unless its malicious and untrue and "provably" so.  You are right that people need to be thoughtful though

We had OK service from Burcroft Camping .and had no need to call on after sales so can't really say more than that. Yhey delivered what they promised and handover was fine and they spent some time with us. Can't ask for any more than that. They were also quite honest anout any issues with the camper and directed us to some damp on another Pennine that was appropriately priced so seemed pretty trustworthy

Viewed round Tony Wilds but nothing to report there apart from its a nice location right next to Woburn Abbey, so great for a day trip out!



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