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Subject Topic: Camplair S Post Reply Post New Topic
08/8/2013 at 2:13pm
 Location:  Leeds
 Outfit: Hymer exsis t580
View Paddy01's Profile View Profile   Reply to Paddy01 Reply   Quote Paddy01 Quote  
Joined: 22/2/2008

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Hi, has anyone bought/own one of the above tt's. There has been a recent occurrence of an owner having a problem with his unit.

Basically the unit collapsed after a heavy night of rain in very breezy conditions, th owner assures that he pitched it correctly and used the guy lines, ropes.

It was his first trip out and has put him off camping, any response thoughts would be appreciated.

Best regards,

Tony.


08/8/2013 at 5:15pm
 Location: Cradley Heath West Midlands.
 Outfit: Trailer Tent Dealer
View ChrisBCC's Profile View Profile   Reply to ChrisBCC Reply   Quote ChrisBCC Quote  
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Hi Tony

Drop me a quick email if you could please.

Regards
Chris

-------------
Please feel free to drop me a email.

chris at blackcountrycaravans.co.uk


08/8/2013 at 5:27pm
 Location:  Leeds
 Outfit: Hymer exsis t580
View Paddy01's Profile View Profile   Reply to Paddy01 Reply   Quote Paddy01 Quote  
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Hi Chris,
I have sent you a quick e mail.

Best regards,

Tony.


08/8/2013 at 7:39pm
 Location: Mancunia
 Outfit: Raclet Globetrotter
View paulyk74's Profile View Profile   Reply to paulyk74 Reply   Quote paulyk74 Quote  
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I saw that also on the trigowners group.....shame as we were looking at one, but think I may re-visit that decision after what I read

-------------
As a child my families menu consisted of two choices: take it or leave it.


08/8/2013 at 8:57pm
 Location:  Leeds
 Outfit: Hymer exsis t580
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Hi Paulyk74,

I have spoken about this issue with the suppliers and I would not let it sway my decission about buying one.

By all mean's have a look at one, as have said it is the first-time I have heard of this happening to any Trigano unit.

The design is the same ad other units including the Raclets - alsomade by Trigano.

I did not look at them when changing our Chantilly, because we liked the Olympe and had been considering upgrading for 2 Yeats before actually buying one this year.

By all means go see and speak to either BCC or Camperlands, they line a lot more about Trigano units.

Best regards,

Tony.


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08/8/2013 at 11:34pm
 Location: Mancunia
 Outfit: Raclet Globetrotter
View paulyk74's Profile View Profile   Reply to paulyk74 Reply   Quote paulyk74 Quote  
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Hi,

Well, i guess the whole point of these types of threads/websites are to share our experiences.

Correct me if I'm wrong, but the Camplair is marketed as a budget TT. However, if I am reading about peoples/person's experience that it collapsed, then I am naturally going to rethink my decision to look at one.

I love Trigano units, my Cheverney is 11 years old and is a solid unit even now. However, people are going to read about the experiences that chap had on the trigowners group, and like me, seriously re-think their decision - that is only natural.

I can honestly say having read about that chaps experience, it's highly unlikely I will spend 3k + on a TT that could potentially go the same way, then to also have no comeback either......

Invariably, reviews like that one are damaging to companies and brands. I just hope that it is a one off issue with Trigano, as I really would like to stick to them for my next, newer unit.

Regards, Pauly

-------------
As a child my families menu consisted of two choices: take it or leave it.


09/8/2013 at 7:55am
 Location:  Leeds
 Outfit: Hymer exsis t580
View Paddy01's Profile View Profile   Reply to Paddy01 Reply   Quote Paddy01 Quote  
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i, without going into the full details, yes it us marketed as a budget unit.

It us a one off, the distributor had been mote than fair with the with their offers of help.

This could damage the Trigano brand BUT SHOULD NOT.

It is right that we should share our experiences and be able to freely discuss them, though we should also make these discussions as factual and correct as is possible.

It is not for any of us to judge when we are not aware of all the details. - from both sides. It is not for me to discuss any further about this issue, as I have soar previously, it would not put me off buying one. I am aware, fully of what has happened.

Best regards,

Tony.


09/8/2013 at 8:33am
 Location: North Surrey
 Outfit: Bailey Unicorn Valencia S3
View NickH's Profile View Profile   Reply to NickH Reply   Quote NickH Quote  
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It is unfortunate, but understandable, that we have only one side of the story.

From the comments here and on the other thread it seems like the distributor has tried to be fair and it would not put me off buying from the Trigano group or using said distributor.

-------------
Nick

2017
April - New Forest(9)
May - Dorset (9)
August - Camping Le Pin Parasol, Vendee (18)
October - East Mersea (8)
and five nights in the one man tent!



19/9/2013 at 11:56am
 Location: 
 Outfit: 
View racletcharlie's Profile View Profile   Reply to racletcharlie Reply   Quote racletcharlie Quote  
Joined: 06/4/2008


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Just one small correction....

The Trigano brand TTs are, in fact, made in the Raclet factory in Mamers - albeit technically by Trigano, who own Raclet!

Complicated....



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