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30/8/2016 at 6:45pm
Location: Essex coast living on a boat!
Outfit: Vango Stargrove 600xl
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Joined: 27/7/2009 Platinum Member 
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I thought that too, kate w! Which poles are missing, presumably you have some of the poles?
Have you checked if some of the poles extend, they might appear to be too short or partly missing if you've missed that, sorry if that is too obvious, but as I can see you're new to this site and it is your first post on here, just thought I'd check, as our Pennine (new to us only a couple of months ago) has the fibreglass awning poles that you extend out to make up the length, and it might not be obvious to someone without experience.
Here's a link to the Conway Owners Club page detailing places that you might get spares from if it turns out that you don't have all the poles:
http://www.conwayowners.org.uk/dealers.htm
Do let us know how you get on, and don't despair, there has to be a solution to this...
Hope this helps,
Jane.
Edit: and try here as well:
http://www.tentvaletingservices.co.uk/
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Enjoying life beyond kids, new love, living on a boat and a new lease of life in my mid 50s! Never too old to reinvent yourself.....
Mum to five - 4 girls, 31,28,25 and 22 and one boy, 20
Engaged! Wedding June 2020!
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Topic: Trailer tent help
