Hi we have had our Sunncamp 400se just over 12 months now and we need to find replacement clips for the kitchen stretcher bars (white clips) we have only one left now and could really do with some before our next trip in 4 weeks. Anyone know of a supplier or do we have to order replacememtn bars?
I have just purchased a Sunncamp 400SE from Camping International (collecting tomorrow), they seem extremely helpful and knowledgable. Why not give them a try for help?
for spares get the towsure catalouge they have every thing in there like the nylon end bits to the springs thats go in the poles and tool to insert the spring and remove old broken ones...try that link..
I collected my TT from him yesterday, what a helpful guy! He couldn't do enough for us. I also mentioned Karende's problem, and he suggested that for any Sunncamp spares, try looking on the Pennine website, at their spares catalogue - apparently they are all the same! That's because Pennine now own Conway, who I think already owned Sunncamp. Incestuous business this, isn't it! :-)
A month later...... We had a problem last year taking our tt down in a high wind,(1st time) Some of our poles actually bent so we rang sunncamp and they immediately supplied a full set of poles. We didn't have a problem getting through and the poles were delivered straight to the door 36 hours later!! AND they were £45.00 CHEAPER then camperlands quoted us to supply and at that we had to travel 25 miles to collect!! We were very impressed by sunncamps after sales service.
You can buy replacements from the likes of Towshaw's which I have found to be much more durable than the originals as they're metal ends. I, however, sent a couple of quid to Terry (referred to in the earlier discussion) along with a SAE and he returned several.