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Subject Topic: Sunncamp 400Se Spare Parts Post Reply Post New Topic
01/5/2006 at 9:16pm
 Location: Uk
 Outfit: Swift conquerer 550
View karende's Profile View Profile   Reply to karende Reply   Quote karende Quote  
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Hi we have had our Sunncamp 400se just over 12 months now and we need to find replacement clips for the kitchen stretcher bars (white clips) we have only one left now and could really do with some before our next trip in 4 weeks. Anyone know of a supplier or do we have to order replacememtn bars?

Thanks for you help

Karende



02/5/2006 at 3:15pm
 Location: None Entered
 Outfit: Sunncamp 400SE
View Tonka113's Profile View Profile   Reply to Tonka113 Reply   Quote Tonka113 Quote  
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Had similar problem and got replacement clips from the place we bought the tt from.


02/5/2006 at 3:36pm
 Location: Shropshire
 Outfit: None Entered
View Cat's Profile View Profile   Reply to Cat Reply   Quote Cat Quote  
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Hello I was going to say where you bought it ....

Here is a link for sunncamp ... could always e-mail them to ask.

http://www.sunnflair.com/trailertents.html

 



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Cat


02/5/2006 at 4:20pm
 Location: Devon
 Outfit: None Entered
View Big Blunderer's Profile View Profile   Reply to Big Blunderer Reply   Quote Big Blunderer Quote  
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Quote: Originally posted by Cat on 02/5/2006

Hello I was going to say where you bought it ....

Here is a link for sunncamp ... could always e-mail them to ask.

http://www.sunnflair.com/trailertents.html





Good luck emailing Sunncamp,they have never replied to any of my emails


02/5/2006 at 4:22pm
 Location: 
 Outfit: 
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nor mine. they are supposed to have a very good customer service department !!  i must be dealing with the wrong sunncamp

-------------
just got into the trailer tent scene. hope to have many years of joy from it


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02/5/2006 at 5:10pm
 Location: Shropshire
 Outfit: None Entered
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Quote: Originally posted by Big Blunderer on 02/5/2006
Quote: Originally posted by Cat on 02/5/2006

Hello I was going to say where you bought it ....

Here is a link for sunncamp ... could always e-mail them to ask.

http://www.sunnflair.com/trailertents.html





Good luck emailing Sunncamp,they have never replied to any of my emails


Gosh that isn't very good then .... Glad I have a Raclet they replied straight away  Do have a Sunncamp Handy Tent which I am happy with though



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Cat


02/5/2006 at 5:11pm
 Location: Shropshire
 Outfit: None Entered
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Quote: Originally posted by mattieb on 02/5/2006


nor mine. they are supposed to have a very good customer service department !!  i must be dealing with the wrong sunncamp

That is bad .....



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Cat


07/7/2007 at 1:33pm
 Location: Mapperely Village
 Outfit: Sunncamp 400SE
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Hi,

Did you ever get anywhere with this? I have the same problem and cannot get through to sunncamp at all.

Cheers



07/7/2007 at 2:46pm
 Location: South Coast
 Outfit: Sunncamp Holiday 400 SE
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I have just purchased a Sunncamp 400SE from Camping International (collecting tomorrow), they seem extremely helpful and knowledgable.  Why not give them a try for help?

http://www.camping-intl.com/home/default.asp

PHONE TERRY ON 01634 577326 EXT 204

HTH.



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Pete.

Proud new owner of a Sunncamp Holiday 400 SE


07/7/2007 at 3:38pm
 Location: Mapperely Village
 Outfit: Sunncamp 400SE
View Hubbo's Profile View Profile   Reply to Hubbo Reply   Quote Hubbo Quote  
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Just phoned Terry, what a star, extremely helpful, they keep a small stock and will organise a couple of replacements.

Thank you very much


Nick


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08/7/2007 at 12:46pm
 Location: crawley west sussex
 Outfit: Outwell Montana 6P
View nevile0156's Profile View Profile   Reply to nevile0156 Reply   Quote nevile0156 Quote  
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for spares get the towsure catalouge they have every thing in there like the  nylon end bits to the springs thats go in the poles and tool to insert the spring and remove old broken ones...try that link..

http://www.ukcampsite.co.uk/redirect.asp?redir=http://www.towsure.com/category/6880-Tent/Awning_Spares



09/7/2007 at 7:12am
 Location: South Coast
 Outfit: Sunncamp Holiday 400 SE
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Hi Nick, glad he was able to help.

I collected my TT from him yesterday, what a helpful guy!  He couldn't do enough for us.  I also mentioned Karende's problem, and he suggested that for any Sunncamp spares, try looking on the Pennine website, at their spares catalogue - apparently they are all the same!  That's because Pennine now own Conway, who I think already owned Sunncamp.  Incestuous business this, isn't it!  :-)



-------------
Pete.

Proud new owner of a Sunncamp Holiday 400 SE


05/8/2007 at 9:25am
 Location: buxton
 Outfit: trigano oceane gl
View amanda37's Profile View Profile   Reply to amanda37 Reply   Quote amanda37 Quote  
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 A month later...... We had a problem last year taking our tt down in a high wind,(1st time) Some of our poles actually bent so we rang sunncamp and they immediately supplied a full set of poles.  We didn't have a problem getting through and the poles were delivered straight to the door 36 hours later!! AND they were £45.00 CHEAPER then camperlands quoted us to supply and at that we had to travel 25 miles to collect!! We were very impressed by sunncamps after sales service.


06/8/2007 at 11:07am
 Location: Mapperely Village
 Outfit: Sunncamp 400SE
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Hiya,

You can buy replacements from the likes of Towshaw's which I have found to be much more durable than the originals as they're metal ends. I, however, sent a couple of quid to Terry (referred to in the earlier discussion) along with a SAE and he returned several.

Kind regards


Nick



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