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Subject Topic: sunnflair Post Reply Post New Topic
19/7/2006 at 10:12am
 Location: 
 Outfit: 
View mattieb's Profile View Profile   Reply to mattieb Reply   Quote mattieb Quote  
Joined: 14/11/2005

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does anyone know an easier way to get through to find price and availability of spares for sunncamp trailer tents.  sunnflair always seem too busy to answer the phone or to reply to emails.  i often wonder if there is anyone there at all !!

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just got into the trailer tent scene. hope to have many years of joy from it


20/7/2006 at 5:04am
 Location: South
 Outfit: None
View Matman's Profile View Profile   Reply to Matman Reply   Quote Matman Quote  
Joined: 24/6/2005

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just perceviere with them, they will answer eventually.

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"You know, somebody actually complimented me on my driving today. They left a little note on the windscreen, it said 'Parking Fine.'" [Tommy Cooper]


20/7/2006 at 8:30am
 Location: Barnstaple North Devon
 Outfit: Kampa 6P
View devon-surfer's Profile View Profile   Reply to devon-surfer Reply   Quote devon-surfer Quote  
Joined: 20/5/2006

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I had the same problem after getting my new TT, I ended up getting the sales reps personal mobile. Although I am still waiting for my replacement parts!!!!! only a week since the call......


20/7/2006 at 10:28am
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View mattieb's Profile View Profile   Reply to mattieb Reply   Quote mattieb Quote  
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lets hope then devon-surfer that you manage to get them before you go away. it took me about 2 months to get some clips from them !

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just got into the trailer tent scene. hope to have many years of joy from it


20/7/2006 at 5:58pm
 Location: Barnstaple North Devon
 Outfit: Kampa 6P
View devon-surfer's Profile View Profile   Reply to devon-surfer Reply   Quote devon-surfer Quote  
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yes Time will tell. Im waiting for 2 poles, both had crushed ends, and as im sure your aware there steel, and bloody hard to crush, so god knows how it happened???

But I can just about slot the ajoining poles into, so Ill still be ok.....but will continue to chase them up.....



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20/7/2006 at 7:44pm
 Location: South
 Outfit: None
View Matman's Profile View Profile   Reply to Matman Reply   Quote Matman Quote  
Joined: 24/6/2005

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Decided to get a caravan. It's still great fun and easier

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"You know, somebody actually complimented me on my driving today. They left a little note on the windscreen, it said 'Parking Fine.'" [Tommy Cooper]


21/7/2006 at 8:03am
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 Outfit: 
View mattieb's Profile View Profile   Reply to mattieb Reply   Quote mattieb Quote  
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i have thought about getting one but i have seen one go over on the motorway and it put me right off.

 



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just got into the trailer tent scene. hope to have many years of joy from it


21/7/2006 at 9:52pm
 Location: Gillingham Kent
 Outfit: Millenium Falcon corrilian frieghter
View estwig's Profile View Profile   Reply to estwig Reply   Quote estwig Quote  
Joined: 24/6/2005


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The lovely peeps at sunflair are not very reliable

We had to have three attempts at getting a new cover for our fc, phone up place order with cc. nothing happens, third time lucky.

Can only suggest you keep at it


22/7/2006 at 8:05am
 Location: 
 Outfit: 
View mattieb's Profile View Profile   Reply to mattieb Reply   Quote mattieb Quote  
Joined: 14/11/2005

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i have given up trying to deal direct with sunnflair. i tried towsure in southampton and they were brilliant. i phoned them to see if they could contact sunnflair as they are a dealer and get me prices of replacement poles for my 2006 400se trailer tent. tim at towsure said no problem i will ring you back in 20 mins with the prices. yeah right ! i thought. 10 mins later he phoned me back with the prices. bloody brilliant i thought and they can deliver them in 2 - 8 days.  i really get the impression that sunnflair do not want to deal with the public.  they really need to sort thier act out if they want to continue selling the products.

 

top marks to towsure in southampton



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just got into the trailer tent scene. hope to have many years of joy from it



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