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Sorry to be unfashionable, but we've just traded in our old Kontiki for a Hobby 690 through Brownhills in Newark. The service we received, and are still receiving, has been second to none.And we were given a reasonable price for our old girl against the replacement.

I entered the deal with Brownhills knowing their reputation for poor post-sales service so wondered if I was doing the right thing. That was 3 weeks ago and so far can't fault the way they handled the deal. Of course I've been lucky; my new 'van has proven itself in that time, so I haven't needed to test the warrantee - yet. Perhaps when I have a problem my view will be different, but at the moment I wouldn't hesitate to recommend them.

Where I question conventional wisdom is over the term "German Quality."

My Hobby is German built, right hand drive for the UK market, but the finish and thought gone into the habitation area falls well below the standard of my old 1991 Kontiki. The layout design is excellent, but silly items let it down, such as locker catches, light switches, roof ventilation, door retainers (none) and even the manual which is in German only. (Ever tried to translate a technical handbook in Babelfish or Google?). Unfortunately I can't blame Brownhills for the German's lack of flair.

By the way - I don't work for Brownhills.But I'm happy with them.

Hi rogerangie

you dont happen to know what condition the showground is in do by any chance arriving at noon tomorrow dont fancy sinking down to the axles

Brownhills is just a sales & p.d.i. pitch, if the makers took more pride in their product no one would need to complain.

I have a mercedes E class & that has stupid faults that should'nt happen

mick

 Hey guys,

yeh, the old man, me and our 13yr old are going this weekend, it's our first time and we're looking forward to it, not sure 'bout the weather though, fortunatly we've got strong wellies and a big brolly, have you been before? sounds a right larf. see you there,

Brenda x

Hi brenda

hope you enjoyed the weekend wasn't too wet was it we've just got back that was our 3rd party. The only problem Brownhills took me for a new van bought that Compass casterway with the blacked out windows that was on the showground skint again