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Topic: Servicing a new Motorhome
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26/1/2012 at 9:15pm
Location: Liverpool Outfit: IH TIO R
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Joined: 23/10/2007 Diamond Member
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I think you are being mislead somewhat, i purchased a hobby from a dealer in Lincoln, i'm not mentioning names, but before i signed on the dotted line and handed the cash over, i made a deal with them ie. how would they deal with warranty work with me being so far away (Liverpool) The answer i got, they were prepared to pay for any work to be carried out under warranty at any leading dealership of my choice here in Lancs, i was rather happy with that, and one job did come up ie. winding mechanism of the sky light, and the whole item was replaced by Hymer UK in Preston. So the morale here is before you hand over the cash make a deal, and get it in writing, good luck
------------- wineciccio
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27/1/2012 at 1:07pm
Location: Outfit:
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That reminds me. My van had 2 'problems' soon after i got it. Firstly, the rear brakes were binding. I refused to drive the 60 miles to the dealers, as i didnt know if they were going to lock up half way. Secondly, i found the van battery hadnt been swapped as promised, and refused point blank to take it back just for a new battery. Both times they agreed to let me get it sorted locally, and they picked up the tab.
You can use any unroadworthy-ness 'problem' to get the work done locally - wheels, tyres, steering, clutch, lights etc etc. citing you arent convinced itll do the 30/50/70 odd miles to get it to them. Or you are scared of the police pulling you. They arent going to argue, or it'd cause them more problems than its worth.
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