Home

   Log in or Register



Insurance Quotes
forums Campsite Search Comp Directory tips virtual brochure Profile
Tent and Awning Reviews Competitions Caravans and Motorhomes For Sale Shopping Diary Advent Calendar

Advertisement

Message Forums
Welcome Guest Register Login Search The Forum Posts Since Last Visit
 Reception - All Forums
  Motorhomes and Campervans 		Share   Post on X / Twitter  Share on Facebook  Email  Printer Friendly Version Print
Subject Topic: brownhills Post Reply Post New Topic
Persondjnight.1
03/8/2013 at 7:50pm
 Location: barnsley
 Outfit: burstner nexxo 740 View djnight.1's Profile View Profile   Reply to djnight.1 Reply   Quote djnight.1 Quote  
Joined: 18/10/2009

Silver Member
Silver Member

Forum Posts:   176
Site Reviews Total: 0
Site Reviews 2024: 0  
Site Reviews 2023: 0  
Site Reviews 2022: 0  
Site Reviews 2021: 0  
Site Reviews 2020: 0  
Site Reviews 2019: 0  
Site Reviews 2018: 0  
Site Nights 2024: 0
Site Nights 2023: 0
Site Nights 2022: 0
Site Nights 2021: 0
Site Nights 2020: 0
Site Nights 2019: 0
Site Nights 2018: 0
Brownhills have been awarded Rapido export dealer of the year. Shame there after sales team are not as good as the sales team, we e-mailed them three weeks ago over a warranty issue with our van still waiting for a reply.
dav/jan.


PersonIna
04/8/2013 at 3:16pm
 Location: Lancashire
 Outfit: Coachman 460 VIP; VW Tiguan View Ina's Profile View Profile   Reply to Ina Reply   Quote Ina Quote  
Joined: 31/7/2003

Diamond Member
Diamond Member

Forum Posts:   3243
Site Reviews Total: 35
Site Reviews 2024: 2  
Site Reviews 2023: 8  
Site Reviews 2022: 0  
Site Reviews 2021: 0  
Site Reviews 2020: 0  
Site Reviews 2019: 0  
Site Reviews 2018: 2  
Site Nights 2024: 8
Site Nights 2023: 22
Site Nights 2022: 0
Site Nights 2021: 0
Site Nights 2020: 0
Site Nights 2019: 0
Site Nights 2018: 6
There are lots of negative reports on 't internet. Seems they are very good at selling motorhomes, but woe betide you if anything goes wrong!

-------------
Ina


Campervan and Motorhome Insurance - Special Discount for UKCampsite.co.uk members
Caravan Guard Special Discount for UKCampsite.co.uk members on Campervan and Motorhome Insurance. Get 5 star rated cover and big savings - for a quote simply click Online Quotation

PersonVal0712
04/8/2013 at 6:22pm
 Location: Angus Scotland
 Outfit: Mclouis Glen 363 View Val0712's Profile View Profile   Reply to Val0712 Reply   Quote Val0712 Quote  
Joined: 14/5/2010

Standard Member
Standard Member

Forum Posts:   34
Site Reviews Total: 33
Site Reviews 2024: 0  
Site Reviews 2023: 0  
Site Reviews 2022: 0  
Site Reviews 2021: 0  
Site Reviews 2020: 0  
Site Reviews 2019: 0  
Site Reviews 2018: 0  
Site Nights 2024: 0
Site Nights 2023: 0
Site Nights 2022: 0
Site Nights 2021: 0
Site Nights 2020: 0
Site Nights 2019: 0
Site Nights 2018: 0
Quote: Originally posted by djnight.1 on 03/8/2013
 we e-mailed them three weeks ago over a warranty issue with our van still waiting for a reply.
dav/jan.


Although i agree this is totally unaceptable, what is wrong with a good phone call?

just my tuppence worth17



-------------
live life to the full!


Persondjnight.1
04/8/2013 at 9:13pm
 Location: barnsley
 Outfit: burstner nexxo 740 View djnight.1's Profile View Profile   Reply to djnight.1 Reply   Quote djnight.1 Quote  
Joined: 18/10/2009

Silver Member
Silver Member

Forum Posts:   176
Site Reviews Total: 0
Site Reviews 2024: 0  
Site Reviews 2023: 0  
Site Reviews 2022: 0  
Site Reviews 2021: 0  
Site Reviews 2020: 0  
Site Reviews 2019: 0  
Site Reviews 2018: 0  
Site Nights 2024: 0
Site Nights 2023: 0
Site Nights 2022: 0
Site Nights 2021: 0
Site Nights 2020: 0
Site Nights 2019: 0
Site Nights 2018: 0
Already tried the phone call method, no one ever available at the moment the usual answer. Our issues are not major ones just things that should be put right under the warranty. The main issue we have is the fact that three days into a European trip the habitation water pump failed, had to locate a Truma dealership, purchase a new pump and install it. We have the receipt for 75 euros what it cost and we feel its only fair that we should be reimbursed.

davjan


PersonIna
05/8/2013 at 9:22am
 Location: Lancashire
 Outfit: Coachman 460 VIP; VW Tiguan View Ina's Profile View Profile   Reply to Ina Reply   Quote Ina Quote  
Joined: 31/7/2003

Diamond Member
Diamond Member

Forum Posts:   3243
Site Reviews Total: 35
Site Reviews 2024: 2  
Site Reviews 2023: 8  
Site Reviews 2022: 0  
Site Reviews 2021: 0  
Site Reviews 2020: 0  
Site Reviews 2019: 0  
Site Reviews 2018: 2  
Site Nights 2024: 8
Site Nights 2023: 22
Site Nights 2022: 0
Site Nights 2021: 0
Site Nights 2020: 0
Site Nights 2019: 0
Site Nights 2018: 6
Yes, you should get that reimbursed. We bought a Hymer from Marquis last year, it had a 3 year warranty when we got it, and whilst in France the starter motor failed! Must say Marquis were very good, we got in touch with them via email, they rang us back straight away, told us to do whatever was necessary, keep the receipt and on our return they'd reimburse us. In the event a new starter motor was required which we paid for (ouch €575!!) They were as good as their word and we got a cheque back in no time.

Hope you get it sorted.

-------------
Ina


Advertisement



Personsite-snooper
05/8/2013 at 12:40pm
 Location: cheshire
 Outfit: Auto-Trail Arapaho View site-snooper's Profile View Profile   Reply to site-snooper Reply   Quote site-snooper Quote  
Joined: 08/11/2005

Gold Member
Gold Member

Forum Posts:   265
Site Reviews Total: 0
Site Reviews 2024: 0  
Site Reviews 2023: 0  
Site Reviews 2022: 0  
Site Reviews 2021: 0  
Site Reviews 2020: 0  
Site Reviews 2019: 0  
Site Reviews 2018: 0  
Site Nights 2024: 0
Site Nights 2023: 0
Site Nights 2022: 0
Site Nights 2021: 0
Site Nights 2020: 0
Site Nights 2019: 0
Site Nights 2018: 0

Oh my every time I hear the name Brownhills I get flashbacks of the apalling after sales and servicing dept, we bought a 2008 autotrail from them with many teething problems and we lived 90 miles away from their Newark centre. On many occasions our m/h was booked in we arrived and they didnot complete the work on time , we ended up going direct to Autotrail at Grimsby to get the repairs done..

We have recently purchased another Autotrail from Spinney Motorhomes of Holmes Chapel where we have had  first class service17

 



-------------
Off on tour!



In order to post a reply you will need to register, or if already registered please log in here

Prev       Next
Quick Links - All Forums - Motorhomes and Campervans - Top of Page

Printer Friendly Version Printable version      Share   Post on X / Twitter  Share on Facebook  Email


Latest News, Discounts and Competitions  see all...

9808 Visitors online !

Free UKCampsite.co.uk Window Sticker  -  Recommend to Friend  -  Add a Missing Campsite

[Message Forums]  [Caravan Sites & Camping]  [Company Listings]  [Features / Advice]  [Virtual Brochure]  [Shop!]
[Reception]  [Competitions]  [Caravans & Motorhomes For Sale]  [Event Diary]  [Contact Us]  [Tent Reviews] 



Please note we are not responsible for the content of external sites & any reviews represent the author's personal view only. Please report any error here. You may view our privacy and cookie policy and terms and conditions here. All copyrights & other intellectual property rights in the design and content of this web site are reserved to the UKCampsite.co.uk © 1999 - 2024


Advertisement
Advertisement


UKCampsite.co.uk
2024 Advent Calendar

Advent Calendar

24 Daily Prizes PLUS a Christmas Day Star Prize worth £999

Request a Reminder