Oh dear!..that's terrible...and certainly not something that should be experienced on a newish vehicle..
Personally, at the very least, I'd want the fault(s) rectified back at the Auto-Trail "factory"(rather than just at some MH workshop/"agent", that happens to owns a mastic gun!).
I'd also want a detailed, written explanation as to where this "damp" originated and exactly what was done to rectify it.
I'd also want written reassurances that this would not have caused any long term damage and that if it has(and has therefore reduced the resale value), then Auto-Trail would be liable for the shortfall..!  (although I've do idea how realistic that last point would be?)
I dare say that some would think that even the above is being "charitable" to Auto-Trail and that maybe you should be exploring the "rejection" route?....
..it may be worth reposting this on a few MH forums and see what advice it brings in?
This is pretty good:
http://www.outandaboutlive.co.uk/forums/Motorhomes/Motorhome-Matters/3/
(...but they can sometimes be a bit harsh and confrontational, so brace yourself  )
What ever you do, make sure you kick up a helluva stink about it!
Post last edited on 29/11/2013 13:01:37
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Topic: Damp in new van
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