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Subject Topic: Dometic awning Post Reply Post New Topic
Personjoelewes
14/7/2018 at 9:56am
 Location: East Sussex
 Outfit: Elddis Autoquest 195 SE View joelewes's Profile View Profile   Reply to joelewes Reply   Quote joelewes Quote  
Joined: 06/10/2008

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Hi all
I have a 5m Dometic Awning on my unit. It comes with a circular pole that looks as though it fits somewhere but I cannot see anywhere it can fit, I have no user manual and since I don’t know the model number, the Dometic website isn’t much use. Can anybody shed light on this? Many thanks in advance


Persontango55
14/7/2018 at 2:01pm
 Location: Lichfield
 Outfit: Coachman Amara 450 View tango55's Profile View Profile   Reply to tango55 Reply   Quote tango55 Quote  
Joined: 15/5/2008

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If you click on the link below it takes you to a website related to Dometic awnings and states:
If you require any help or information please feel free to contact one of our technical guys or sales team on 0151 334 0222.


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Persontango55
16/7/2018 at 10:24am
 Location: Lichfield
 Outfit: Coachman Amara 450 View tango55's Profile View Profile   Reply to tango55 Reply   Quote tango55 Quote  
Joined: 15/5/2008

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What was the outcome to your question or is it still ongoing?
Did you contact the above telephone number in order to find out what you needed to know?


Personjoelewes
19/7/2018 at 12:04pm
 Location: East Sussex
 Outfit: Elddis Autoquest 195 SE View joelewes's Profile View Profile   Reply to joelewes Reply   Quote joelewes Quote  
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Sorry tango55 but I have been away. I have tried the number you gave Jane and they were very helpful - they gave me a couple of more numbers to try. I managed to find the model number of the awning and tried the Dometic online help email. I gave them all the details including the model number but when they replied they asked for the model number again! ‘This has happened twice so I will try the two numbers suggested. Thanks for your help. I will let you know if I am successful.


Personbarry915
22/7/2018 at 10:43pm
 Location: london
 Outfit: Elddis marquis majestic 185 View barry915's Profile View Profile   Reply to barry915 Reply   Quote barry915 Quote  
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The awning pole fits in the middles of the awning.
There is a bracket on the end of the pole and this fits into the rail that is fixed to the side of the MH
On the front panel in the middle at the end of the canvas part you should se a grey half round bracket which is where the other end of the pole fits
I dot use mine as it is a loaf of faffing about

-------------
Basa


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Personjoelewes
02/8/2018 at 5:12pm
 Location: East Sussex
 Outfit: Elddis Autoquest 195 SE View joelewes's Profile View Profile   Reply to joelewes Reply   Quote joelewes Quote  
Joined: 06/10/2008

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Hi Barney. You are correct. My tension rafter didn't have the gizmo at the end so, after a lot of hassle with Dometic US and Europe, I bought the part I needed from Leisure Spares (very efficient but the small part was expensive at £30). I fitted it yesterday and you are right, it's a real hassle to get the tension bar in so not sure if I will actually use it. But, at £30, I suppose I ought to!
Thanks for the advice all. Off to Ixford tomorrow.



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