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Hi all, another wee  problem has arisen with the m/h we cant get the loo to flush  it worked when we bought it  it is a thretford cassette i think there called ,any ideas please.

Thank you

Susan

Try http://www.thetford-europe.com/the/thomecon.nsf/web/service_sanitation_a/$file/flush_knob_operates_with_difficulty_cas.pdf Susan.

All troubleshooting guides related to Thetfords are in this link http://www.thetford-europe.com/the/thomecon.nsf/web/trouble_shooting_en 

Is the pump switched on?

Have you filled the top bit with water, this depends what model of cassette you've got fitted. Our van spec said ours was a C3? which fills from the main water tank, but on looking it was a C2? which needed to be filled manually before use.

Thank you for replies  we will try what you have suggested and let you know

Susan

Hi again, feel really dumb i now know its a C2 but we cant find where the fuse is ,we have filled it from the top ,thanks bigmoney2.Daydrimor how do we know if the pump is switched on? where's the switch?.

Susan

We had a the same problem with our Kontiki a few years ago. The problem was caused by a little micro switch which is located in the area where the cassette goes. This little switch is to stop the toilet being flushed when the cassette is not in place, when you remove the cassette it opens the electrical circuit and stops the flush.Our switch became faulty and we had to replace it. Its not an expensive item, its just awkward to replace. Good luck.

Happy Camping.

Pete and Jackie

Fortunately the van is still under warranty We took it back to the dealer yesterday and it turned out it was the switch , it must have been a bit of a pig to replace as they were working on it for six hours anyway alls well at the moment, thanks for all you're help,

Susan

Unless your loo stops working while in Slovenia... perhaps info on motorhome/caravan service centres in that area could be useful to take with you too.

Phil

This is for FXY04, I think I should start another topic in relation to your request. Not sure if I'll have time this evening but iI will do it and I'll mark the topic "a message for FXY04.

                                          Happy camping

                                           Pete and Jay