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Quote: Originally posted by Francais on 19/4/2024

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to be fair, you have to look at it from the sellers point of view, algorithms are based on feedback, and this can effect a genuine good seller.

I mostly give glowing feedback, even when there is an issue, recently I had a digital tyre depth gauge arrive broken but still usable, and the same with a small electric fan heater, another was a ceramic E27 BULB holder, that was a different design to the one shown, but still useable with a little modification, all three Ebay seller's simply gave me a full refund and did not request the product to be returned.

On the other hand on receiving what was supposed to be a 100ah LiFePO4 battery from an AliExpress seller, that was actually a 50ah battery I raised a dispute, and the the order was frozen, preventing me from leaving feedback as a warning to other potential buyers.
Thankfully I got a full refund from my CC company, as AliExpress defended the seller, it was an interesting experience and took around 6 months to resolve, worth the wait though as I got to keep the 50ah battery for free !.   

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Quote: Originally posted by Capt Lightning on 16/4/2024

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In Feb, this year, I bought a new wheel for my wheelbarrow. Of course, everyone wants instant feedback on your purchase, so I said that the wheel was OK, but since the hub was narrower than the original one, I would need extra spacers.

Now, two months later, the seller sent me a note saying that my negative feedback was damaging his business and in return for removing my feedback and returning the wheel I could get a full refund.

I ignored this and then I got another note offering a partial refund in return for removing my feedback. I'm using the barrow, with the new modified wheel, and I have a good mind to tell the seller where he can stick his refund.

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Quote: Originally posted by lidds0 on 21/4/2024

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Quote: Originally posted by Capt Lightning on 16/4/2024

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In Feb, this year, I bought a new wheel for my wheelbarrow. Of course, everyone wants instant feedback on your purchase, so I said that the wheel was OK, but since the hub was narrower than the original one, I would need extra spacers.

Now, two months later, the seller sent me a note saying that my negative feedback was damaging his business and in return for removing my feedback and returning the wheel I could get a full refund.

I ignored this and then I got another note offering a partial refund in return for removing my feedback. I'm using the barrow, with the new modified wheel, and I have a good mind to tell the seller where he can stick his refund.

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Was the wheel misrepresented in the ad? Were dimensions given? Was a listing error made by the seller, or did you just assume it would fit?

I've no idea why you're peeved that the seller has offered you a full refund for removal of your negative feedback; what more could they do?

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