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 Topic: Scam Call
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21/10/2024 at 5:42pm
Location: Manchester
Outfit: Pennine Countryman
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I've had another call claiming to be from my banks fraud department, telling me I need to cancel a fraudulent transaction by giving them the 'cancellation code', sent to me by text. I hung up at that point.
Last time the bank changed my card number but this time they've just said as long as I haven't given them any extra information it's not necessary. I'll keep an eye on my transactions just in case of course, but I do that anyway.
Anyway, it's just a warning really, both times they've been really convincing, and they had lots of information. Name, card number, expiry date, email, phone number. He said all the right things, repeated the correct security warnings, and I was on the phone for quite a while before he asked for the number.
I think it's worth sharing because it's a really common scam, and they are scarily good at what they do.
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All the best,
Alison
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22/10/2024 at 9:35am
Location: Cheshire
Outfit: Swift Escape
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I had the scam parking charge one, as did my daughter (no car) and my son who has no car and no licence anyway.
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22/10/2024 at 9:38am
Location: Yorkshire
Outfit: Car & Caravan
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I sometimes get a text to ask if I've authorised a payment and if I have then do nothing, or to contact bank if I haven't.
As they don't phone anyone who does gets dismissed as a scam call.
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22/10/2024 at 11:14am
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With any unknown number either ignore, or answer but don't say anything immediately.
Someone you know will say hello, a bot caller system won't as it needs to hear a response before connecting to a scammer.
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22/10/2024 at 4:11pm
Location: Manchester
Outfit: Pennine Countryman
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Calls to my mobile are hard to ignore because it's my business number. The first time it happened they were able to spoof the banks number, this time it was a private number.
The bank have phoned for fraud issues in the past, they have asked for personal details for security. Protocols might have changed over the years, but when it's something you don't deal with a lot it's easy to not be up to date. These people get you talking and say all the right things, then throw in 'just give me the 6 digit code from the banks number to authorise the cancellation'. Nope. But I know someone who did, and I consider myself more lucky than smart for not doing!
I wish I did speak a second language, that's a great idea!
The 'you have a parcel' texts and emails will ramp up as we head to Christmas as well, sometimes they're obvious, but some are good imitations.
Its all a bit depressing really!
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All the best,
Alison
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via mobile 21/10/2024 at 10:25pm
