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I had to assess a new client today. She is moving house and her social worker took her to register with a new doctor this morning. The surgery wanted photo ID, even though she has NHS and NI numbers.
She is partially sighted, epileptic and has a learning disability. She'd never be allowed a driving licence and has hardly been out of the county, never mind the country, so no passport.
Can any of you clever peeps suggest what she can do, apart from pleading with the surgery to make an exception?
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