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Subject Topic: Nationwide Bank Post Reply Post New Topic
jasper15
26/7/2012 at 12:56pm
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I do on line banking, I bought an item online on 24th, today checking my account I find that the Nationwide have taken the amount twice.

This was on there web site.

Please note that debit card transactions from 24 July are showing again on customers accounts on the 25 July. We are aware of the issue and accounts will be corrected as soon as possible. We apologies for any inconvenience this has caused.

I have spoken to them, and if I go overdrawn I will not incur any charges,   I hope not its their fault.


PersonCamping nutcase
26/7/2012 at 1:20pm
 Location: Bootle
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I had a similar thing happen to me a couple of weeks ago with my debit card account - two payments taken twice - ok only £30 in total, and as it was it didn't leave me short - but still bloody annoying.


Personsteventhehamster
26/7/2012 at 3:04pm
 Location: west yorkshire
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Used to happen to us alot when Scottish Widows took my pension. They would take 2 payments at once. Yep, really annoying.

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caraline


Personem1982
26/7/2012 at 3:32pm
 Location: Eastleigh Hampshire
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I have had an issue with them where a DD was taken, then reutrned and then take again and there was no reason for it as money was in account. They were pretty good and I didn't get charged for anything.

I have been with nationwide for 12 years now and they are pretty good to be fair. Yes I know it is still annoying though but no technology is perfect

 


Personphathamster
26/7/2012 at 5:27pm
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check bbc news, Apparently they managed to double up on payments by processing Tuesdays twice! I would be demanding a goodwill gesture a full explanation and reassurance or i would be off.

Banks need to learn that with out our oil their machine would run dry.


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PersonGailk
26/7/2012 at 5:44pm
 Location: None Entered
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I've just checked and yes I've been effected.
However I do find Nationwide good to deal with - and like the idea of them being owned by their members, rather than the likes of Barclays & RBS.

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Gail
March - Bamburgh
Easter - Low Park Wood CC Kendal
May - Yellowcraigs CC North Berwick
June - Wharfedale CC Grassington


PersonSurfspud
26/7/2012 at 6:16pm
 Location: Kent
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I have an account but only pay money into it so should be fine.
I have always found them easy to deal with as well.

Maybe it's because they are still a building society rather than a bank.

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If you see a family struggling to put up the tent then it must be us!


PersonSeaRabbit
26/7/2012 at 6:29pm
 Location: Lincolnshire
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I think this answers your problem

http://www.bbc.co.uk/news/business-18999135

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So many campsites, so little summer


Personkimmie
26/7/2012 at 7:04pm
 Location: Slaving away
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trouble is any thing we as a customer demand in compensation comes from us in the end.

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No, really?!


PersonJ+J15
26/7/2012 at 7:23pm
 Location: north yorkshire
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Natwest are having problems again too.  My online banking has been affected, and they have told me they are working on a 'glitch'. here we go again!!! 

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Jo x



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