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Hi

I have a business on ebay,selling jewellery,love to tell you the shop name but I suppose it is classed as advertising on here.There are some strange people believe I know,but the good ones outweigh them,I get some lovely messages from people,yes I have had 3 negs,one I am sure from a rival? but you just have to take it,it is impossible to please everyone.Keep selling,ebay is fun and the funny people are few and far between.Just a quick bit of advice for everyone on here who sells on ebay and may let the buyer collect the item,just write or type the following on a piece of paper(this is an example only)

I can confirm that I have collected the 9ct Gold Ring from ****** (seller name)

Signed

Mr Smith (buyer name)

This is just a safe way of confirming the buyer has received the item (applies moreif people pay by paypal and then collect item,as there is no proof buyer has sent it and buyer can claim no receipt)

Keep smiling summer is on the way..

Quote: Originally posted by rabb_uk on 07/9/2012

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Why do people have such a hang up over feedback, its no longer a reliable system and really isn't worth worrying about. I currently have 107 people that haven't left feedback this month,buyers just dont bother,all they want is to pay,receive the goods and carry on,

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well, if you are a "veteran" seller with lots of regular sales then feedback may not be that important. In my case, I've just opened an ebay account for my shop to sell bits and bobs and do a bit of stock clearance. I'm only allowed to list 10 items per month at the moment, and positive feedback is vital for a newbie in order to progress up ebay's ranks and increase the numbers of items that I will eventually be able to list, not to mention giving a bit of confidence to potential buyers when they come across a new seller.

So yes, at the moment every positive feedback I get are like drops of water in a desert and I rely on them heavily, and it's highly frustrating when a buyer doesn't bother (it's happened already).

Quote: Originally posted by Bilberry on 07/9/2012

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Quote: Originally posted by rabb_uk on 07/9/2012Why do people have such a hang up over feedback, its no longer a reliable system and really isn't worth worrying about. I currently have 107 people that haven't left feedback this month,buyers just dont bother,all they want is to pay,receive the goods and carry on,

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well, if you are a "veteran" seller with lots of regular sales then feedback may not be that important. In my case, I've just opened an ebay account for my shop to sell bits and bobs and do a bit of stock clearance. I'm only allowed to list 10 items per month at the moment, and positive feedback is vital for a newbie in order to progress up ebay's ranks and increase the numbers of items that I will eventually be able to list, not to mention giving a bit of confidence to potential buyers when they come across a new seller.

So yes, at the moment every positive feedback I get are like drops of water in a desert and I rely on them heavily, and it's highly frustrating when a buyer doesn't bother (it's happened already).

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If you use the seller tools available to you, you'll find that opening NPB disputes does more damage to a buyer than you think, two strikes and they're banned from most sellers listings, (check your preferences) anymore and they're out and its not as easy as just opening another accouint to get back on, IP's are logged and bank details etc so the bad buyers do get found out,

at bilberry, if you've not already you need to register as a business (which you should do anyway if selling for profit) and you'll find you get discounts on fee's and much more to help you sell and a lot of tools available.

Quote: Originally posted by jeff juke on 07/9/2012

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I wouldnt buy anything from a guy in leathers

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Quote: Originally posted by rabb_uk on 08/9/2012

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If you use the seller tools available to you, you'll find that opening NPB disputes does more damage to a buyer than you think, two strikes and they're banned from most sellers listings, (check your preferences) anymore and they're out and its not as easy as just opening another accouint to get back on, IP's are logged and bank details etc so the bad buyers do get found out,

at bilberry, if you've not already you need to register as a business (which you should do anyway if selling for profit) and you'll find you get discounts on fee's and much more to help you sell and a lot of tools available.

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oh yeah, I did register as a business account, I did things by the book, can't risk getting in trouble with ebay from the beginning . I've noticed that the fees for a beginner are the same (if not more in a couple of cases!) as for a private, they are only lower when you open a proper shop and take at least their basic subscription, which I can't do yet. I'll just have to sit on the fence, be patient, do my best at customer service and hope for the best for the next few months.

It seems to me, by reading all the posts on this thread, that ebay are really making it very hard for sellers these days (old and new alike) to trade!

Quote: Originally posted by TheFishesThree on 08/9/2012

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Quote: Originally posted by jeff juke on 07/9/2012

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I wouldnt buy anything from a guy in leathers

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Harsh!
          

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Perhaps thats why they didn't complain to me. 

Another thing about Ebay that got my goat. I auctioned some rare motorcycle parts and advertised them for sale world wide, which I don't normally do..Ebay made me sign an agreement saying that if they thought something was suspicious Paypal would freeze the money in my account for up to 6 months.I had to agree to this before I could list the item.I had heard of this being done by Paypal, I think on this site and expected it to happen but everything went through ok.