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Having decided to take up the free offer from British Gas back in October 2012 , 4 months later I am still waiting for a scaffold contractor to come round and give me a price to erect scaffolding over my garage which is required to do the installation.

Has anybody else had cavity wall injsulation done by British Gas and had long delays?

When I ring up I just get told that somebody will be in touch. I know its free but so far the service has been poor.

We had ours done, a couple of years ago.  Havn't noticed any significant difference to be honest.

I think it is because, when we had our windows done.  The window frames hide large holes.

heath63

We have the bead type and have had condensation problems in the loft for which we have added extra vented ridge tiles.

To be honest thought the house is so much warmer it was worth it.

No problems getting the work done but huge problems getting the certificate to say its been done. Oh is currently sat with me, on the phone trying once again to get through to someone to send it out, we've only been waiting a year.

And yes, we now have condensation problems, but it has made a difference during the winter. It's not been as cold.

We had ours done for free under the government scheme last year and have had real problems ever since.   The loft was also insulated as part of the deal and has been dripping with condensation...never a problem before the insulation was installed.

I have since looked into this in some detail (also see my thread on this forum) and it would appear to be a common problem.   We are now waiting for the roofer to install vented tiles on the roof to provide additional ventilation and hopefully, cure the problem.

Our house wasn't cold or hard to heat, being less than 30 years old, and we already had good quality double glazing and well fitted doors, so any saving on heating costs won't be massive...that free insulation is actually costing us quite a bit in having to have the additional ventilation into the loft space.

If I could have it removed for free, I would.