Home

   Log in or Register



Insurance Quotes
forums Campsite Search Comp Directory tips virtual brochure Profile
Tent and Awning Reviews Competitions Caravans and Motorhomes For Sale Shopping Diary Advent Calendar

Advertisement

Message Forums
Welcome Guest Register Login Search The Forum Posts Since Last Visit
 Reception - All Forums
  Life in General 		Share   Post on X / Twitter  Share on Facebook  Email  Printer Friendly Version Print
Subject Topic: Cancelling gym membership Post Reply Post New Topic
Personnelmo
01/8/2014 at 9:19pm
 Location: Surrey
 Outfit: Bailey Valencia + Lexus RX400h View nelmo's Profile View Profile   Reply to nelmo Reply   Quote nelmo Quote  
Joined: 09/6/2008

Diamond Member
Diamond Member

Forum Posts:   1567
Tent Reviews:   1
Site Reviews Total: 24
Site Reviews 2024: 0  
Site Reviews 2023: 0  
Site Reviews 2022: 1  
Site Reviews 2021: 0  
Site Reviews 2020: 0  
Site Reviews 2019: 0  
Site Reviews 2018: 0  
Site Nights 2024: 0
Site Nights 2023: 0
Site Nights 2022: 2
Site Nights 2021: 0
Site Nights 2020: 0
Site Nights 2019: 0
Site Nights 2018: 0
I joined a gym near my work in the knowledge that I was due to move offices in a few months. The gym had another branch not too far from my new office and the sales bloke promised me I could cancel my membership if the new gym was 'inconvenient' for me to get to in my limited lunch hour (I got this promise in writing).

I've now moved and the new gym is a 20 minute walk away and there are 2 other gyms closer. I called the membership team and they said I couldn't cancel as there T&Cs state I could only cancel within the first year if there wasn't a gym within 10 miles. I explained the promise from the sales manager at the other branch and they said I would have to email their complaints team, which I have done.

That was 3 days ago and I have heard nothing so I today cancelled the direct debit to the gym, after they had already taken next months payment (which I don't care about).

I've heard some horror stories of gyms fighting this sort of thing - anyone have any experience of this? Anyone heard of a gym going to small claims court over this?

-------------
'In later life, you will be more disappointed with the things you didn't do than with the things you did.' - Mark Twain


Personcwdc56768
01/8/2014 at 11:04pm
 Location: Keswick
 Outfit: Bailey View cwdc56768's Profile View Profile   Reply to cwdc56768 Reply   Quote cwdc56768 Quote  
Joined: 11/12/2009

Diamond Member
Diamond Member

Forum Posts:   3150
Site Reviews Total: 8
Site Reviews 2024: 0  
Site Reviews 2023: 0  
Site Reviews 2022: 0  
Site Reviews 2021: 0  
Site Reviews 2020: 0  
Site Reviews 2019: 0  
Site Reviews 2018: 0  
Site Nights 2024: 0
Site Nights 2023: 0
Site Nights 2022: 0
Site Nights 2021: 0
Site Nights 2020: 0
Site Nights 2019: 0
Site Nights 2018: 0

HQ will have told you the standard company Policy without any knowledge of what you were told in writing at the time. Give them a little time to respond to the evidence they have provided.

If they reply by trying to get out of what was put in writing then come back...preferably with a link to their web site T's and C's and a copy of the letter then I can advise further

 

Phil



-------------
If you're not on a fell your wasting your feet and for 2014 it's.......Feb Castleton Mar North Yors Moors; Apr Sutton on Sea; May Thirsk; Jun Clapham/Riverside (Lakes); July Wharfedale; August Crakehall; Sept Knaresborough; Oct Wirral Park/Clitheroe    


Personiank01
02/8/2014 at 10:12am
 Location: Worcestershire
 Outfit: Buccaneer Cruiser View iank01's Profile View Profile   Reply to iank01 Reply   Quote iank01 Quote  
Joined: 30/6/2004

Diamond Member
Diamond Member

Forum Posts:   4061
Site Reviews Total: 5
Site Reviews 2024: 1  
Site Reviews 2023: 0  
Site Reviews 2022: 0  
Site Reviews 2021: 1  
Site Reviews 2020: 0  
Site Reviews 2019: 0  
Site Reviews 2018: 0  
Site Nights 2024: 5
Site Nights 2023: 0
Site Nights 2022: 0
Site Nights 2021: 10
Site Nights 2020: 0
Site Nights 2019: 0
Site Nights 2018: 0
This is quite common and on the Consumer Action Group there are loads of complaints, however court action is rare if you follow procedure regarding cancellation. There are clauses in the contract that have been deemed unfair and this is the get out.


Personnelmo
03/8/2014 at 9:34am
 Location: Surrey
 Outfit: Bailey Valencia + Lexus RX400h View nelmo's Profile View Profile   Reply to nelmo Reply   Quote nelmo Quote  
Joined: 09/6/2008

Diamond Member
Diamond Member

Forum Posts:   1567
Tent Reviews:   1
Site Reviews Total: 24
Site Reviews 2024: 0  
Site Reviews 2023: 0  
Site Reviews 2022: 1  
Site Reviews 2021: 0  
Site Reviews 2020: 0  
Site Reviews 2019: 0  
Site Reviews 2018: 0  
Site Nights 2024: 0
Site Nights 2023: 0
Site Nights 2022: 2
Site Nights 2021: 0
Site Nights 2020: 0
Site Nights 2019: 0
Site Nights 2018: 0
Quote: Originally posted by cwdc56768 on 01/8/2014

HQ will have told you the standard company Policy without any knowledge of what you were told in writing at the time. Give them a little time to respond to the evidence they have provided.

If they reply by trying to get out of what was put in writing then come back...preferably with a link to their web site T's and C's and a copy of the letter then I can advise further

 

Phil




Thanks Phil, will do...

-------------
'In later life, you will be more disappointed with the things you didn't do than with the things you did.' - Mark Twain


PersonKellyJ32
04/8/2014 at 2:14pm
 Location: edinburgh
 Outfit: None Entered View KellyJ32's Profile View Profile   Reply to KellyJ32 Reply   Quote KellyJ32 Quote  
Joined: 17/4/2007

Standard Member
Standard Member

Forum Posts:   30
Site Reviews Total: 0
Site Reviews 2024: 0  
Site Reviews 2023: 0  
Site Reviews 2022: 0  
Site Reviews 2021: 0  
Site Reviews 2020: 0  
Site Reviews 2019: 0  
Site Reviews 2018: 0  
Site Nights 2024: 0
Site Nights 2023: 0
Site Nights 2022: 0
Site Nights 2021: 0
Site Nights 2020: 0
Site Nights 2019: 0
Site Nights 2018: 0
Quick Question How long have you had your membership with the Gym for?



In order to post a reply you will need to register, or if already registered please log in here

Prev       Next
Quick Links - All Forums - Life in General - Top of Page

Printer Friendly Version Printable version      Share   Post on X / Twitter  Share on Facebook  Email


Latest News, Discounts and Competitions  see all...

8328 Visitors online !

Free UKCampsite.co.uk Window Sticker  -  Recommend to Friend  -  Add a Missing Campsite

[Message Forums]  [Caravan Sites & Camping]  [Company Listings]  [Features / Advice]  [Virtual Brochure]  [Shop!]
[Reception]  [Competitions]  [Caravans & Motorhomes For Sale]  [Event Diary]  [Contact Us]  [Tent Reviews] 



Please note we are not responsible for the content of external sites & any reviews represent the author's personal view only. Please report any error here. You may view our privacy and cookie policy and terms and conditions here. All copyrights & other intellectual property rights in the design and content of this web site are reserved to the UKCampsite.co.uk © 1999 - 2024


Advertisement
Advertisement


UKCampsite.co.uk
2024 Advent Calendar

Advent Calendar

24 Daily Prizes PLUS a Christmas Day Star Prize worth £999

Request a Reminder