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Topic: Seatbelt Extenders

daddysrubbish

02/9/2014 at 8:01pm
Location: Lancaster
Outfit: None Entered

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I ordered a couple of seat belt extenders for my car, they didn't fit and have been in touch with the company who supplied them. I bought them via Amazon. The supplier sent the following email, and it just looked suspicious, what do u think?

I'm happy to say we have an Extender that should be great here.

I'd actually love to make an exception for you and save you time and trouble. For just the cost of postage (6,20), I will be happy to send out your new Extenders as soon as possible.

You also do not have to return the original Extenders. You are welcome to keep them for a different vehicle or even gift them to a friend.

To process this, I would be glad to send a secure PayPal invoice to you for this amount, which you can pay by credit card or with your own PayPal account. Can you confirm the best email address for me?

If you have any questions, please let me know.

All the best,

DaneR

02/9/2014 at 8:44pm
Location: Chilwell Notts
Outfit: None Entered

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Couldn't be less suspicious could it? Just sounds like great customer service to me. At worst you'll lose £6.20. You could probably eBay the ones you have for that.

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Janx

02/9/2014 at 8:51pm
Location: lincolnshire
Outfit: Bailey Pageant Burgundy +Kia Sorento

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Have to agree with Dane, sounds good to me.

Often company's don't bother getting you to send the goods back as it costs more in postage, though I've usually found this more so when goods are damaged.

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chelsea girl

02/9/2014 at 10:18pm
Location: Devon
Outfit: Autotrail Savannah motorhome

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Does Amazon tell you if they are UK based?

I think from the wording they have used and the capital E on the word extenders it would trigger suspicion with me. Also, who would "gift" seat belt extenders?!

millermicm

03/9/2014 at 7:04am
Location: west country
Outfit: None Entered

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Deoes nationality matter?? Not all johnny foreigners are crooks. They dealt with the original purchase ok.

Don't give them credit card details though.

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Steve

cbreddie

03/9/2014 at 10:16am
Location: Rochdale
Outfit: nothing!! just sold my tent

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Just plain old good service, worded with poor grammar. Not a crime, last time time I checked.

Pay the £6.20 or return the goods. Either way you will be paying £6.20.

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