Message Forums

Quote: Originally posted by clbewi on 10/12/2014

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Quote: Originally posted by Bob61 on 09/12/2014I agree entirely...not only the music but the ear deafeningly loud garbled messages that suddenly erupt every few minutes...mostly for other staff!!

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Do I really want to know that there is a "splage 'n' i'll firty wun" or "manger rquered...cussomer waying"

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You probably would if you were the customer waiting to see the Manager, on your slipped on the spillage in aisle 31! Those calls are only usually made because a customer needs help in some way, how else are you supposed to make contact with a Colleague? (it's not possible for everyone to carry a personal phone).
I work in retail and we were discussing how rude a lot of people get the closer it gets to Christmas. Please bear in mind we are only human too and have feelings. we are there to do our job and do have some questions we need to ask when we start to serve you, if we don't you could have been the mystery shopper and we would then fail, (which means being hauled into the office and having it put on our record we didn't get 100%) yes we get bored saying the same thing over and over and over again, but that's life.
Please have a bit of patience with other customers too, some aren't as quick as others, some may look fine but we know they have a medical condition and need to spend a bit more time with them, some, particularly the older people do like a chat, we may be the only person they talk to all day. We are not there to make your life a misery, but we can only do what we can do, we don't order the stock in, so it's not OUR fault the item you want is not there, or there aren't enough checkouts open we get just as fed up as you do with the lack of Colleagues to do the jobs required but all that keeps happening is more cutbacks and we are expected to do more and more for not a lot of money. please don't shout at the person closing their checkout because there going home at 5pm some have been there since 7am, We are all entitled to a bit of time with our family. We don't shut until 7pm on Christmas Eve and I may have to be there until 10pm stacking the shelves so they can open Boxing Day. family time, what's that?

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Quote: Originally posted by clbewi on 10/12/2014

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Quote: Originally posted by Bob61 on 09/12/2014I agree entirely...not only the music but the ear deafeningly loud garbled messages that suddenly erupt every few minutes...mostly for other staff!!

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Do I really want to know that there is a "splage 'n' i'll firty wun" or "manger rquered...cussomer waying"

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You probably would if you were the customer waiting to see the Manager, on your slipped on the spillage in aisle 31! Those calls are only usually made because a customer needs help in some way, how else are you supposed to make contact with a Colleague? (it's not possible for everyone to carry a personal phone).
I work in retail and we were discussing how rude a lot of people get the closer it gets to Christmas. Please bear in mind we are only human too and have feelings. we are there to do our job and do have some questions we need to ask when we start to serve you, if we don't you could have been the mystery shopper and we would then fail, (which means being hauled into the office and having it put on our record we didn't get 100%) yes we get bored saying the same thing over and over and over again, but that's life.
Please have a bit of patience with other customers too, some aren't as quick as others, some may look fine but we know they have a medical condition and need to spend a bit more time with them, some, particularly the older people do like a chat, we may be the only person they talk to all day. We are not there to make your life a misery, but we can only do what we can do, we don't order the stock in, so it's not OUR fault the item you want is not there, or there aren't enough checkouts open we get just as fed up as you do with the lack of Colleagues to do the jobs required but all that keeps happening is more cutbacks and we are expected to do more and more for not a lot of money. please don't shout at the person closing their checkout because there going home at 5pm some have been there since 7am, We are all entitled to a bit of time with our family. We don't shut until 7pm on Christmas Eve and I may have to be there until 10pm stacking the shelves so they can open Boxing Day. family time, what's that?

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Quote: Originally posted by Bearlake6camper on 11/12/2014

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...just shop a bit quicker!. Too many dordlers in shops, some people are on dinner break etc, hurry up!!!.

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Quote: Originally posted by Bearlake6camper on 11/12/2014

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Quote: Originally posted by clbewi on 10/12/2014

Quote: Originally posted by Bob61 on 09/12/2014I agree entirely...not only the music but the ear deafeningly loud garbled messages that suddenly erupt every few minutes...mostly for other staff!!

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Do I really want to know that there is a "splage 'n' i'll firty wun" or "manger rquered...cussomer waying"

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You probably would if you were the customer waiting to see the Manager, on your slipped on the spillage in aisle 31! Those calls are only usually made because a customer needs help in some way, how else are you supposed to make contact with a Colleague? (it's not possible for everyone to carry a personal phone).
I work in retail and we were discussing how rude a lot of people get the closer it gets to Christmas. Please bear in mind we are only human too and have feelings. we are there to do our job and do have some questions we need to ask when we start to serve you, if we don't you could have been the mystery shopper and we would then fail, (which means being hauled into the office and having it put on our record we didn't get 100%) yes we get bored saying the same thing over and over and over again, but that's life.
Please have a bit of patience with other customers too, some aren't as quick as others, some may look fine but we know they have a medical condition and need to spend a bit more time with them, some, particularly the older people do like a chat, we may be the only person they talk to all day. We are not there to make your life a misery, but we can only do what we can do, we don't order the stock in, so it's not OUR fault the item you want is not there, or there aren't enough checkouts open we get just as fed up as you do with the lack of Colleagues to do the jobs required but all that keeps happening is more cutbacks and we are expected to do more and more for not a lot of money. please don't shout at the person closing their checkout because there going home at 5pm some have been there since 7am, We are all entitled to a bit of time with our family. We don't shut until 7pm on Christmas Eve and I may have to be there until 10pm stacking the shelves so they can open Boxing Day. family time, what's that?

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Completely agree!!. Couldn't have put it better myself. Some people are so ignorant and its normally the older ones. To the OP who cares about the bloody music?, in the grand scheme of things it doesn't really matter, just shop a bit quicker!. Too many dordlers in shops, some people are on dinner break etc, hurry up!!!.

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