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25/8/2015 at 2:35pm
Location: Outfit:
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Your post is very confusing.
Why were the RAC looking for you in Welshpool when Foal, is 17 miles away to the west?
Why did they have a wrong number?
Who supplied the tow truck?
What does the AA have to do with the RAC?
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25/8/2015 at 5:51pm
Location: Llanidloes Powys Outfit: Skoda Yeti SEL4x4 +Bailey Ranger 460-4
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I would read the small print about the AA's £500 limit very carefully!!
As you are disabled, had you previously registered that fact with the RAC?
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25/8/2015 at 6:06pm
Location: walsall west midlands Outfit: Abbey Lincoln & Range Rover
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yes, I had told them
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25/8/2015 at 9:54pm
Location: Warwickshire Outfit: Talbot Express Autosleeper
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Not the first time I've heard tales of poor service from RAC and AA. I must say I've always been with Britannia Rescue (part of Liverpool Victoria Insurance) and have always without exception received excellent service. They've never taken more than 1 hour to reach me, usually only about 20mins or half hour. (They did take 2 hours once but that was in widespread blizzard conditions with masses of call-outs so I'll cut them a bit of slack on that!)
Might be because they have no patrols of their own, they solely use independant agents and pick one local to where you are stopped, whoever is the nearest actually available agent.
Oh and did I mention that they are cheaper than AA & RAC ?
------------- TrickyWoo
I've got a Dragon and I'm not afraid to use it !!
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25/8/2015 at 10:44pm
Location: Outfit:
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Although I am with RAC, supplied with package deals on life insurance and car servicing, I hope I never have to use them. They aren't the quickest breakdown service and I have known people stuck at the roadside for hours. I don't know if AA are any better. If I had to choose a breakdown service I would probably go with somebody like Green Flag who use local garage recovery call-outs.
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30/8/2015 at 6:19pm
Location: North Essex Outfit: Caravelair Alba 400
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The response times will vary as to the amount of vans that are busy at the time. Last time I used AA which is what you get if you are with Saga they were out in 20mins. Car was dead in my drive due to egr failure. AA man diagnosed that with his code reader, towed the car on his towing dolly, front wheels off ground to my repair garage 8miles away then gave me a lift 15miles to collect hire car that Saga breakdown include for a couple of days, so no complaints at all.
That probably took 2.5hrs and his next callout could have been sat beside the road 2hrs or more before he could attend them. So luck really.
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