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Subject Topic: my emails have disappeared Post Reply Post New Topic
PersonMrs. Bonce
10/6/2016 at 6:45am
 Location: Luton (no jokes plea
 Outfit: Coachman and Hyundai View Mrs. Bonce's Profile View Profile   Reply to Mrs. Bonce Reply   Quote Mrs. Bonce Quote  
Joined: 05/6/2006

Diamond Member
Diamond Member

Forum Posts:   12698
Site Reviews Total: 384
Site Reviews 2024: 21 
Site Reviews 2023: 26 
Site Reviews 2022: 37 
Site Reviews 2021: 26 
Site Reviews 2020: 11 
Site Reviews 2019: 30 
Site Reviews 2018: 31 
Site Nights 2024: 102
Site Nights 2023: 119
Site Nights 2022: 154
Site Nights 2021: 140
Site Nights 2020: 63
Site Nights 2019: 132
Site Nights 2018: 134
does anyone know how to get them back please? I am using windows 10, if that makes any difference.

Anne


Personseanfdh
10/6/2016 at 7:49am
 Location: North Devon
 Outfit: Robens Fairbanks Coleman Phad X3 View seanfdh's Profile View Profile   Reply to seanfdh Reply   Quote seanfdh Quote  
Joined: 20/2/2011

Diamond Member
Diamond Member

Forum Posts:   1893
Tent Reviews:   2
Site Reviews Total: 21
Site Reviews 2024: 1  
Site Reviews 2023: 0  
Site Reviews 2022: 3  
Site Reviews 2021: 1  
Site Reviews 2020: 0  
Site Reviews 2019: 4  
Site Reviews 2018: 2  
Site Nights 2024: 3
Site Nights 2023: 0
Site Nights 2022: 13
Site Nights 2021: 2
Site Nights 2020: 0
Site Nights 2019: 13
Site Nights 2018: 6
Where have they disappeared from? If it's the Mail app on your computer then it's set up to only show ones up to a month old. They will still be there if you log in to hotmail or gmail via your browser.


PersonMrs. Bonce
10/6/2016 at 8:07am
 Location: Luton (no jokes plea
 Outfit: Coachman and Hyundai View Mrs. Bonce's Profile View Profile   Reply to Mrs. Bonce Reply   Quote Mrs. Bonce Quote  
Joined: 05/6/2006

Diamond Member
Diamond Member

Forum Posts:   12698
Site Reviews Total: 384
Site Reviews 2024: 21 
Site Reviews 2023: 26 
Site Reviews 2022: 37 
Site Reviews 2021: 26 
Site Reviews 2020: 11 
Site Reviews 2019: 30 
Site Reviews 2018: 31 
Site Nights 2024: 102
Site Nights 2023: 119
Site Nights 2022: 154
Site Nights 2021: 140
Site Nights 2020: 63
Site Nights 2019: 132
Site Nights 2018: 134
Thanks, bt mail which I normally use. Don't know how to use anything else.


Personmikegalagher
10/6/2016 at 11:50am
 Location: 
 Outfit:  View mikegalagher's Profile View Profile   Reply to mikegalagher Reply   Quote mikegalagher Quote  
Joined: 13/5/2009

Diamond Member
Diamond Member

Forum Posts:   4262
Site Reviews Total: 2
Site Reviews 2024: 0  
Site Reviews 2023: 0  
Site Reviews 2022: 0  
Site Reviews 2021: 0  
Site Reviews 2020: 0  
Site Reviews 2019: 0  
Site Reviews 2018: 0  
Site Nights 2024: 0
Site Nights 2023: 0
Site Nights 2022: 0
Site Nights 2021: 0
Site Nights 2020: 0
Site Nights 2019: 0
Site Nights 2018: 0
And do you use a local app like Live Mail to access it, or something like that, or do you access the BT Mail webpage in a browser?

-------------
Mike

My advice is worth no more than the price paid for it

Prague May/Jun 2017
Lake Annecy Aug 2017


PersonMrs. Bonce
10/6/2016 at 1:52pm
 Location: Luton (no jokes plea
 Outfit: Coachman and Hyundai View Mrs. Bonce's Profile View Profile   Reply to Mrs. Bonce Reply   Quote Mrs. Bonce Quote  
Joined: 05/6/2006

Diamond Member
Diamond Member

Forum Posts:   12698
Site Reviews Total: 384
Site Reviews 2024: 21 
Site Reviews 2023: 26 
Site Reviews 2022: 37 
Site Reviews 2021: 26 
Site Reviews 2020: 11 
Site Reviews 2019: 30 
Site Reviews 2018: 31 
Site Nights 2024: 102
Site Nights 2023: 119
Site Nights 2022: 154
Site Nights 2021: 140
Site Nights 2020: 63
Site Nights 2019: 132
Site Nights 2018: 134
No, don't use an app, just go to BT mail.


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Personmikegalagher
10/6/2016 at 2:52pm
 Location: 
 Outfit:  View mikegalagher's Profile View Profile   Reply to mikegalagher Reply   Quote mikegalagher Quote  
Joined: 13/5/2009

Diamond Member
Diamond Member

Forum Posts:   4262
Site Reviews Total: 2
Site Reviews 2024: 0  
Site Reviews 2023: 0  
Site Reviews 2022: 0  
Site Reviews 2021: 0  
Site Reviews 2020: 0  
Site Reviews 2019: 0  
Site Reviews 2018: 0  
Site Nights 2024: 0
Site Nights 2023: 0
Site Nights 2022: 0
Site Nights 2021: 0
Site Nights 2020: 0
Site Nights 2019: 0
Site Nights 2018: 0
Check the settings at btmail.bt.com

If no joy, contact BT.

-------------
Mike

My advice is worth no more than the price paid for it

Prague May/Jun 2017
Lake Annecy Aug 2017


PersonMrs. Bonce
10/6/2016 at 3:25pm
 Location: Luton (no jokes plea
 Outfit: Coachman and Hyundai View Mrs. Bonce's Profile View Profile   Reply to Mrs. Bonce Reply   Quote Mrs. Bonce Quote  
Joined: 05/6/2006

Diamond Member
Diamond Member

Forum Posts:   12698
Site Reviews Total: 384
Site Reviews 2024: 21 
Site Reviews 2023: 26 
Site Reviews 2022: 37 
Site Reviews 2021: 26 
Site Reviews 2020: 11 
Site Reviews 2019: 30 
Site Reviews 2018: 31 
Site Nights 2024: 102
Site Nights 2023: 119
Site Nights 2022: 154
Site Nights 2021: 140
Site Nights 2020: 63
Site Nights 2019: 132
Site Nights 2018: 134
Thanks


PersonFiona W
11/6/2016 at 12:08am
 Location: Ayrshire
 Outfit: Auto-Sleeper MHs View Fiona W's Profile View Profile   Reply to Fiona W Reply   Quote Fiona W Quote  
Joined: 10/4/2007

Diamond Member
Diamond Member

Forum Posts:   5144
Tent Reviews:   1
Site Reviews Total: 234
Site Reviews 2024: 18 
Site Reviews 2023: 8  
Site Reviews 2022: 12 
Site Reviews 2021: 10 
Site Reviews 2020: 4  
Site Reviews 2019: 9  
Site Reviews 2018: 18 
Site Nights 2024: 37
Site Nights 2023: 25
Site Nights 2022: 32
Site Nights 2021: 25
Site Nights 2020: 20
Site Nights 2019: 28
Site Nights 2018: 30
I lost 3,000 emails and 400 contacts when I was hacked. I'm with BT. I opened my email and my In box was empty. So was my Sent mail and all my folders. It was as if I'd been burgled. I'd been alerted by friends calling me early in the morning, they'd had an email saying I'd been mugged and asking for money. BT was excellent, the person at the other end helped me change my password (the hacker had set up blocks) and we saw the hacker had set up a forwarding email, which she deleted. I got everything back, bar the most recent 2 weeks.

But..... I have a friend who downloaded Windows 10 and lost her emails. It's a known problem so there'll be an answer on Google which is less scary than my being hacked. (But said friend took Windows 10 off.)

-------------
2024 = 20 sites / 41 nights. 2023 = 9/23. 2022 = 13/35. 2021 = 11/29. 2020 = 4/20. 2019 = 13/35. 2018 = 20/33. 2017 = 10/22. 2016 = 19/33. 2015 = 15 sites / 27 nights. Didn't count 1976 to 2014.


PersonGCMS2012
11/6/2016 at 10:10am
 Location: Northumberland
 Outfit: Knaus Sudwind 550 TK View GCMS2012's Profile View Profile   Reply to GCMS2012 Reply   Quote GCMS2012 Quote  
Joined: 06/1/2013

Diamond Member
Diamond Member

Forum Posts:   2130
Site Reviews Total: 7
Site Reviews 2024: 0  
Site Reviews 2023: 0  
Site Reviews 2022: 0  
Site Reviews 2021: 0  
Site Reviews 2020: 0  
Site Reviews 2019: 1  
Site Reviews 2018: 0  
Site Nights 2024: 0
Site Nights 2023: 0
Site Nights 2022: 0
Site Nights 2021: 0
Site Nights 2020: 0
Site Nights 2019: 7
Site Nights 2018: 0

This computer came with win7 when we bought it...

It decided to update a few days ago to win10.

BIG mistake! 'Older' computers can't handle the newer version.

If this is your situation, uninstall it and go back to your old system...

'To access this, open the Start menu and select Settings. Click the “Update & security” icon and select “Recovery.” You should see a “Go back to Windows 7” or “Go back to Windows 8.1” option. Click the Get started button to get rid of your Windows 10 install and restore your previous Windows install.'

-------------
Damned if I do...

Damned if I don't!!!!


PersonMrs. Bonce
11/6/2016 at 10:22am
 Location: Luton (no jokes plea
 Outfit: Coachman and Hyundai View Mrs. Bonce's Profile View Profile   Reply to Mrs. Bonce Reply   Quote Mrs. Bonce Quote  
Joined: 05/6/2006

Diamond Member
Diamond Member

Forum Posts:   12698
Site Reviews Total: 384
Site Reviews 2024: 21 
Site Reviews 2023: 26 
Site Reviews 2022: 37 
Site Reviews 2021: 26 
Site Reviews 2020: 11 
Site Reviews 2019: 30 
Site Reviews 2018: 31 
Site Nights 2024: 102
Site Nights 2023: 119
Site Nights 2022: 154
Site Nights 2021: 140
Site Nights 2020: 63
Site Nights 2019: 132
Site Nights 2018: 134
Thanks, I have been using 10 for quite a while with no problems until this. I have transferred some of my sent items to my inbox which will do. as they are mostly about sites and dates for September. I need to know where I am going and when.


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PersonSGThomas
11/6/2016 at 11:41am
 Location: 
 Outfit:  View SGThomas's Profile View Profile   Reply to SGThomas Reply   Quote SGThomas Quote  
Joined: 16/10/2007

Diamond Member
Diamond Member

Forum Posts:   6707
Tent Reviews:   1
Site Reviews Total: 116
Site Reviews 2024: 0  
Site Reviews 2023: 0  
Site Reviews 2022: 4  
Site Reviews 2021: 0  
Site Reviews 2020: 0  
Site Reviews 2019: 0  
Site Reviews 2018: 15 
Site Nights 2024: 0
Site Nights 2023: 0
Site Nights 2022: 40
Site Nights 2021: 0
Site Nights 2020: 0
Site Nights 2019: 0
Site Nights 2018: 98
BT often block accounts that use too many porn sites... have a word with Mr Bonce


PersonMrs. Bonce
11/6/2016 at 12:01pm
 Location: Luton (no jokes plea
 Outfit: Coachman and Hyundai View Mrs. Bonce's Profile View Profile   Reply to Mrs. Bonce Reply   Quote Mrs. Bonce Quote  
Joined: 05/6/2006

Diamond Member
Diamond Member

Forum Posts:   12698
Site Reviews Total: 384
Site Reviews 2024: 21 
Site Reviews 2023: 26 
Site Reviews 2022: 37 
Site Reviews 2021: 26 
Site Reviews 2020: 11 
Site Reviews 2019: 30 
Site Reviews 2018: 31 
Site Nights 2024: 102
Site Nights 2023: 119
Site Nights 2022: 154
Site Nights 2021: 140
Site Nights 2020: 63
Site Nights 2019: 132
Site Nights 2018: 134
Ha ha, he doesn't know how to use the internet. Anyway Stuart, what's this I hear about you chasing birds?


PersonSGThomas
11/6/2016 at 12:27pm
 Location: 
 Outfit:  View SGThomas's Profile View Profile   Reply to SGThomas Reply   Quote SGThomas Quote  
Joined: 16/10/2007

Diamond Member
Diamond Member

Forum Posts:   6707
Tent Reviews:   1
Site Reviews Total: 116
Site Reviews 2024: 0  
Site Reviews 2023: 0  
Site Reviews 2022: 4  
Site Reviews 2021: 0  
Site Reviews 2020: 0  
Site Reviews 2019: 0  
Site Reviews 2018: 15 
Site Nights 2024: 0
Site Nights 2023: 0
Site Nights 2022: 40
Site Nights 2021: 0
Site Nights 2020: 0
Site Nights 2019: 0
Site Nights 2018: 98
At my age it is hobbling after...and if I catch them I have forgotten why


PersonMace242
20/6/2016 at 5:38am
 Location: Under the trees.
 Outfit: Hammock and Tarp View Mace242's Profile View Profile   Reply to Mace242 Reply   Quote Mace242 Quote  
Joined: 01/8/2006

Standard Member
Standard Member

Forum Posts:   23
Site Reviews Total: 0
Site Reviews 2024: 0  
Site Reviews 2023: 0  
Site Reviews 2022: 0  
Site Reviews 2021: 0  
Site Reviews 2020: 0  
Site Reviews 2019: 0  
Site Reviews 2018: 0  
Site Nights 2024: 0
Site Nights 2023: 0
Site Nights 2022: 0
Site Nights 2021: 0
Site Nights 2020: 0
Site Nights 2019: 0
Site Nights 2018: 0
Quote: Originally posted by GCMS2012 on 11/6/2016

This computer came with win7 when we bought it...

It decided to update a few days ago to win10.

BIG mistake! 'Older' computers can't handle the newer version.

If this is your situation, uninstall it and go back to your old system...

'To access this, open the Start menu and select Settings. Click the “Update & security” icon and select “Recovery.” You should see a “Go back to Windows 7” or “Go back to Windows 8.1” option. Click the Get started button to get rid of your Windows 10 install and restore your previous Windows install.'


You are simply incorrect. SOME older computers cannot run Windows 10 but mostly they will actually run better than 7 or 8.



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