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06/4/2020 at 4:12pm
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Outfit: Volvo V60 & Swift Challenger 565
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If you are doing nothing for the next three months you could try ringing Swansea and asking them, but that may not be long enough to get any sense out of them.
Several years ago I bought a motorbike which had 12 months tax on it. A year later I tried to SORN it, but couldn`t as they had sent me a V5 which wasn`t recognised by their computer. Couldn`t SORN it online, couldn`t SORN it at the Post Office and spent literally days on the phone to Swansea (automated answering), when you pressed the correct numbers to progress, you eventually got back to the start (after about 20-odd minutes) and so it went on..... Eventually I got fed up and starting pressing options numbers at random just for the sheer hell of it and got through to a person!! Who couldn`t help as my V5 number wasn`t recognised and they couldn`t help. Shortly afterwards I received notification of a fine as I had neither taxed nor SORNed it. Took a further 4 months to get it sorted and got a letter of apology and a refund of my fine, along with a promise that the situation would be resolved `as a priority`.
Guess what happened in 12 months time.................
Sorry for the long ramble, this furlough jobbie is getting to us!
Best of luck sorting it out, I can only recommend that you keep copies of all e-mails, letters etc and try to record any conversations, if it`s not resolved straight away you may need them.
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Topic: Can’t tax car.
via mobile 06/4/2020 at 4:37pm
