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 Topic: Vets, very poor service.
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25/8/2020 at 4:23pm
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Quote: Originally posted by jsparkes201148 on 25/8/2020
Two friends have had very upsetting experiences at vets recently.
Yesterday, a friend had an appointment to have her dog put to sleep, she had a 10.30 appointment but had to wait outside, with a distressed dog for an hour.
My friend was also, understandably stressed and emotional too.
Couple of weeks ago, another friend had to have her dog put to sleep, she wasn’t allowed in the vets so it was done in the boot of her car.She asked if she could take the dog inside if she wore a mask and gloves, but was refused.
Both with different vets.
Not acceptable.
totally agree with you! how heartless and uncaring of them to do that, not just for the dogs but their owners too.
i was at our vets after being on the phone constantly for 4 days beforehand and no one was answering it, eventually get thr and get told to bring the dog down for 10am, when i got there several people where sat in their cars waiting, so i tried to phone them as instructed but hey guess what? no one answering it again, so eventually the "nurse" came out, i stood well back so she could hand the dog over to its owner and once she had finished informed her of being here and waiting in the car, next their was evenone around out of their cars too, the "nurse" ran inside and the next thing we got shouted at for "yelliing" at the "nurse! ok fine, your not the only vets and left and went to one in towards stockton to be seen immediately without any of the fuss from what had been our "family" vets.
the other owners also left so that emotional "nurse" cost the surgery about £20,000 in business that day
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25/8/2020 at 11:06pm
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Truly sorry for all of you who've lost your beloved pets.
I'm shocked and saddened to hear of these experiences with your vets. Our vet practice only has two vets and they deal with domestic pets, farm animals and wild animals, too. Somehow, the two of them have managed to keep carrying on seeing everyone. We're lucky in that the island got together very early on with volunteer deliveries and vet prescriptions have gone out via this system, via people going up and collecting medicines for locals and the bus drivers also participating. If you can get to the vets, they come out and check the animals in the car; some get taken in but sadly, if putting them to sleep is the best for them, like my friend's very elderly and unwell Jack Russell, they'll do this in the car - it's always been their policy to put animals to sleep in familiar surroundings and since home visits aren't allowed, it's the best they can do.
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" When I die I don`t want my life to flash before me in an instant, I want it to be a 3 hour epic !"
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26/8/2020 at 4:27pm
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I feel really sorry for people who have had to have their pets put to sleep under these circumstances; it's a very traumatic experience in "normal" times, but now, with having to wait outside, it's even worse.
We needed to take our cat to the vet a months or so ago, as she'd been beaten up by the local tom cat. Our vet is a one-man band and really cares for the animals he sees, so we're very lucky. On arrival we were told to wait, after a few minutes the receptionist came out and took details of people waiting. Two dogs were seen before our cat, in the car park (looked like they were having their boosters) then the vet came to our car, asked what the problems were and took our cat in. It was really horrible not being able to go in with her. He came out with her and told us what he'd found, and what he'd given her, and she was fine the next day. I then had to go in to pay, but that was a different entrance to the one the vet and receptionist used.
So all in all no complaints about our visit to the vet, but we didn't have the traumatic experience of having to put our pet to sleep, like some of you had.
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Ina
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