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Subject Topic: Anyone used Smarty or Plusnet Mobile?
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PersonPixie_Hez
30/11/2021 at 8:06pm
 Location: Liverpool
 Outfit: Swift Challenger 560 View Pixie_Hez's Profile View Profile   Reply to Pixie_Hez Reply   Quote Pixie_Hez Quote  
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Thanks for the comments everyone. I ended up going with O2! We have our broadband with Virgin and as they have now teamed up with O2 I got a deal where if you are with both, you get double data with O2 and then Virgin double your broadband speed. It seemed like a good deal as we were thinking about increasing our broadband speed anyway. So far the signal has been great but then, Liverpool usually has a good signal from all networks. The real proof will be when we start touring again in February.

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Pixie


PersonPixie_Hez
10/12/2021 at 11:55am
 Location: Liverpool
 Outfit: Swift Challenger 560 View Pixie_Hez's Profile View Profile   Reply to Pixie_Hez Reply   Quote Pixie_Hez Quote  
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I thought I would update you on my phone situation. As I said above, I decided to go with O2 as they were offering lots of perks if you had Virgin broadband which we do. We live in Liverpool and there are 3 O2 masts close to us so we were expecting a good strong signal. When I put the SIM in my phone it was immediately showing 4 bars of 4G which seemed great and I was able to make phone calls and send texts without any problems. I don’t use data in the house as I connect the phone to the broadband so didn’t notice anything about the data until I went into town a few days later. The phone was still showing 4 bars of 4G but when I went to look something up on the internet the speed of the data was ridiculously slow. I did a speed test and it was showing as 0.5mbps. My husband who is with Virgin on the EE network also did a speed test beside me and he was getting 35mbps! I went into the O2 shop to ask what was going on as I had 4 bars of 4G and the guy informed me that I was indeed getting 4 bars of 4G but that doesn’t control the data speed, just the strength of the connection. The data speed is affected by the number of people trying to use it at any one time! We went home and over the next few days I tested the data speed in several locations at different times of the day and never got above 1mbps whereas my husband was regularly getting speeds in excess of 40mbps.

Needless to say I cancelled my contract with O2 in the 14 day cooling off period and I have now gone to Plusnet which seems to be giving me consistently fast data speeds. I originally didn’t want to go on the EE network through Plusnet as my husband was already on it through Virgin and we like to have 2 different networks for when we are touring in the caravan but apparently Virgin are transferring all their customers who are still on EE to the Vodafone network early in the new year so we will still have 2 different networks for when we head off again in the spring.

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Pixie


PersonColin21
10/12/2021 at 1:51pm
 Location: East Herts
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Quote: Originally posted by Pixie_Hez on 10/12/2021
apparently Virgin are transferring all their customers who are still on EE to the Vodafone network early in the new year so we will still have 2 different networks for when we head off again in the spring.


Hi Pixie, where did you find that out please, as my wife and I are both on Virgin/EE and we haven't heard anything about it.


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Best Regards,
Colin


Personsaxo1
10/12/2021 at 2:12pm
 Location: None Entered
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https://www.4g.co.uk/virgin-mobile-4g-coverage-network-summary/
SAXO1


PersonMrDasherD
via mobile 10/12/2021 at 3:28pm
 Location: Exeter
 Outfit: If it fits in the 2CV - - - . View MrDasherD's Profile View Profile   Reply to MrDasherD Reply   Quote MrDasherD Quote  
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Quote: Originally posted by Colin21 on 10/12/2021
Quote: Originally posted by Pixie_Hez on 10/12/2021
apparently Virgin are transferring all their customers who are still on EE to the Vodafone network early in the new year so we will still have 2 different networks for when we head off again in the spring.


Hi Pixie, where did you find that out please, as my wife and I are both on Virgin/EE and we haven't heard anything about it.



It surprised me given that Virgin Media have just merged with O2 ... I read about it here - https://www.4g.co.uk/virgin-mobile-4g-coverage-network-summary/ but there are lots of other news articles about it .
(Excuse me jumping in by the way!)


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Mart
(°\=/°)


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PersonPixie_Hez
10/12/2021 at 10:00pm
 Location: Liverpool
 Outfit: Swift Challenger 560 View Pixie_Hez's Profile View Profile   Reply to Pixie_Hez Reply   Quote Pixie_Hez Quote  
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Hi Colin, the first we heard was when we heard of someone being moved over a while back so my husband investigated and found a lot of articles online that talked about Virgin signing with Vodafone and then we saw the article mentioned above which gave an idea of timeframe.

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Pixie


PersonColin21
10/12/2021 at 10:36pm
 Location: East Herts
 Outfit: 1992 Elddis Wisp 450CT + X Trail View Colin21's Profile View Profile   Reply to Colin21 Reply   Quote Colin21 Quote  
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Quote: Originally posted by Pixie_Hez on 10/12/2021
Hi Colin, the first we heard was when we heard of someone being moved over a while back so my husband investigated and found a lot of articles online that talked about Virgin signing with Vodafone and then we saw the article mentioned above which gave an idea of timeframe.


Thanks Pixie, I'll have to check out that link. I'm rather surprised Virgin haven't contacted us though. Not very good PR on their part in my opinion.


-------------
Best Regards,
Colin



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