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Topic: thinking of a CHEVROLET CAPTIVA?
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19/5/2011 at 9:26pm
Location: Manchester Outfit: Ford Kuga Swift Challenger
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Then you might want to think again after this......
We bought the car new in 2007, a 2ltr 7 seater auto diesel LTX, we also paid for a 3 year sevice package from WILSONs in Bolton, as security, to look after our new pride and joy.
The 3 year warranty ran out in Oct last year.
Last week we heard what can only be described as a faint whistling/siren noise, and we immediatley booked the car into Wilsons to see what it was, only to be slapped with a £2175.00 bill as the turbo has gone!
The car has only done 45,000miles!....Chevrolet and Wilsons have said basically that 'these things happen', and no goodwill payment has been offered, even though we have been loyal to them, including them doing all the servicing....
We are understandably DEVASTATED!! You certainly do not expect a 3year old diesel car of 45000miles to have this kind of breakdown, even more so when we are told that dirty oil is what could have caused the turbo to have failed.
We have been offered a reconditioned turbo, but are worried that only genuine parts should be used, and if the turbo has failed once, we really need to know 'why' it did before we pay for another (if we had the money to fix it in the first place).
can anyone help?
Thanks
Dawn
------------- Just LOVE the great outdoors!
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21/5/2011 at 8:54am
Location: Manchester Outfit: Ford Kuga Swift Challenger
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O dear, Oldham....now I'm getting even more worried.
We took the car into the turbo specialist yesterday but they couldnt finish all that was needed, so as the place is quite a way from where we live we have left it with them so they can continue with it on monday.
All we know at the mo is that it has passed the smoke test, but didnt really know what she meant!?!
God really worried what could go wrong next, we cant offord to change it.
Would you advise taking out an extended warrenty? would it cover suspensions, turbos and anything else costly?
Dawn :-(
Post last edited on 21/05/2011 09:54:20
------------- Just LOVE the great outdoors!
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