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Quote: Originally posted by cwdc56768 on 21/3/2012

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My Sportage is three years old.

Starter motor faulty and replace under warranty

In January this year we had the engine warning light come on whilst towing to Castleton. Phoned the Kia folk in Chesterfild and they managed to fit us in at short notice and cleaned out the filters correcting the problem. Then they vac'd out the car and washed it before returning it to me. Also provided courtesy car whilst fixing the car. All under the warranty, noting was too much trouble. In fact their first question was "have you got the service history papers with you so that we can fix it under warranty?"

Nothing but praise here for the warranty. I do expect to pay for wear and tear

Phil

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Ahh yes Phil.....but they have seen your posts!!

Mr UM

Phill you are very lucky with your dealer, I wonder how they decided that the starter motor fault was not wear and tear, I`m sure that would have been the response from my dealer. I wonder if there is a financial advantage for them not to do the work under warranty?

Hi,

I do know that Ford's allowance for warranty work was almost impossible to achieve, so probably the same throughtout the industry.

Mr UM

Quote: Originally posted by jsparkes201148 on 20/3/2012

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Are my expectations too High. We bought our 08 Kia Sportage new partly because of Kia`s 7 year Warranty. The car (30000miles) .............. Now a front wheel bearing has collapsed £170.."better have the other one done too" another £170. Once again no help from Kia...wear and tear.

Very dissappointed in Kia and my local dealer whom I felt could have fought harder for me.. We also have a Kia Picanto touch wood ok so far!!

Anyone else had any similar problems?

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Quote: Originally posted by cwdc56768 on 21/3/2012

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Mmmm never thought of that.........maybe the OP should just tell the garage his name is Phil....

Seriously, Kia at Chesterfield are wonderful if you ever need them

Phil

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