Oh and thanks Ollie - I have handed it all over the insurance company and will let them sort it all out :-)
As for someone loosening the nuts on purpose BexAmy - well I dont know of anyone who is trying to get rid of me or my family so would wonder why? Why not loosen both wheel nuts, the other side we on perfectly fine. As for trying to steel it, I would have thought they would have gone for the one without an ALKO wheel lock on (ie the one on the other side which was fine!) Caravan is kept at our home address so not stored and very safe - they would have needed a crane to steel it.
I still think the fitter is at fault especially after only 5 miles of towing to take payment for a job in this case servicing a caravan implies a degree of competence and maddy should be able to trust that the work is done correctly and not have to double check everything
Wheels do not come loose if fitted correctly I service our caravan and when I refit the wheels and recheck after 30 odd miles the bolts are still tight because I make sure that the job is done correctly in the first place
Listening to this, so you should check your wheel nuts every journy ? So I set off after checking them and stop for a break for an hour 100mls down the road. This means the next 100mls is a new journey, Check wheel nuts and so on. What a load of tosh.
------------- live for today as tomorrow ma never come.
Before every trip is fine if you like boris, not every 100miles. My experience with steel caravan wheels is they do not come loose, but nonetheless it don't take a minute to check before you leave. I also check my car wheels monthly & they are never loose. But still I do it & I'm sure anybody who has driven large hgv's do the same, its just habit. I never lost wheels off a truck but many times when collecting a trailer I found nuts so loose that you could move the wheelbrace with 1 hand.
However, from reading this forum over time there does appear to be a specific problem with modern caravan alloy wheels coming loose. There have been several threads about this in the past.
If the op's caravan lost a wheel after 5miles then the fitter could not have tightened the nuts, or as suggested, they could have ben tampered with later, but after 2wks I guess nothing could be proved.
Maddy - I am so sorry to hear what happened. That's awful. The more I am reading about towing, the more I am wondering if I have made the right decision to give my tent up and get a van. I am afraid I wouldn't have known to check the wheel nuts before each trip, but I do now, thanks to your misfortune.
I wonder what else I am still not aware of though? I hope you get sorted quickly.
------------- Center Parcs April 2015
Chestnut Meadows Bexhill August 2015
Once in lifetime trip to Florida Oct 2015!!!
id take the garage/place to the cleaners they have an duty of care to attend to and seeing as its the first time you moved your van since havving it serviced its quite obvious the"qualified fitter" has failed within his/her(it is possible for women fitters) job.
its a good job there were no fatal injury's there is always a possibility of wilful damage by joe bloggs down the road that used to work at said garage that has a rift with them that may of vandelised your van/others but still id put the blame on the servicer.
on some of the caravans and trailer tents it is difficult to see the wheel nuts/studs(due to havving alloy wheel's fitted)
i must admit yes i may be stupid but i have never reely checked the wheel nuts on my trailer tents ive had in the past :(
hope you get things sorted out soon and good luck :)
------------- it was broke before i touched it........... honest :)
What does the manual say about re-torquing the wheel nuts after refitting the wheels?
------------- Love a lot. Trust a few. But ALWAYS paddle your own canoe!!
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Those who talk don't know.
Those who know don't talk.
Blimey! I checked my wheel nuts once. When I got the van . . . I`ve got a lot of checkes to catch up on. Once a week? That makes about 95 . . . . I`m going off on Monday . . . I`ll do it tomorrow! Glad I haven't got 4 wheels on my wagon . . .
------------- Peripheral people don`t have as much excitement but they sure live longer
An easy way to ensure the wheel nuts are OK is to tighten them up carefully, and then put a small spot of paint on the side of the wheel nut and the corresponding point on the wheel.
Before setting off on any journey or after a stop I always walk round the van and one of the quick checks is a look at the wheel nut spots. You can soon tell if one has moved. Simple!
The wheel check prior to travelling is as important as lights and jockey wheel. The service check is no more valid than an MOT on the car. It was roadworthy at the time of inspection.
I have seen several wheels part company with lorries in my line of work and one resulting in a fatality of another motorist. Don't take any chances. Just demonstrates the importance of reading the manual. I am not saying you haven't but it might help to have another look just to familiarise yourself with everything.
A few idiot posts on what is otherwise an informative thread. For anybody still not clear on this...If somebody else checks your wheelnuts, you don't know. Check them yourself then you do. This would be the sensible case for checking your own wheelnuts. How often you do this is your choice.
How many people check the wheel nuts on their cars before setting off? It is not reasonable to expect people to check their wheel nuts prior to each journey and then again 50 miles later. It is not reasonable to expect a person to go and buy a torque wrench to check their wheel nuts before every trip. There is also the possibility that over torquing will do more damage than good. What if you have a physical disability that prevents you from checking the torque on the wheel nuts?
I would say that the fitter is indeed at fault for whatever reason, but proving it may be an issue. I do a visual inspection of the wheel nuts and if they look okay there is no issue. I would say that Maddy has nothing to worry about and should leave it to the insurance companies to fight it out.