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 Topic: Kia Sorento Problem Solutions?
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20/4/2016 at 8:41pm
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Joined: 29/8/2015 Standard Member
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Hi Everyone
GOOD NEWS
The reports of the end of the FOC Bracket TSB Work by Kia UK, 31/3/16, have been greatly exaggerated.
(With apologies to Mark Twain)
Seriously though, the rumours that this work was to end have not yet proved to be true. Kia UK, so far, appear to be continuing to do this work BUT:
- Owners appear to be meeting with an increased level of ‘resistance’ from some Kia Main Dealers and Customer Services, nonetheless persistent owners win through.
- All Sorentos so far re-checked, after Kia TSB work only, are showing rust again and being re-done by Kia.
- Tailored advice for dealing with Kia now posted.
More here*: http://kiasorento.proboards.com/thread/12754/newsletter-april-2016
Please keep on getting your brackets seen to/re-checked by Kia UK.
Regards, bogwort47, Admin 1, UKSorento.com
* Please goto UKSorento.com Register/Login first for link to work.
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11/7/2017 at 2:21pm
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UK MK 1 SORENTO: UPPER TRAILING ARM BRACKET CORROSION
UPDATE 11/7/2017
Hi Everyone
In case you do not know, in April 2017, Kia appeared to plan to stop all Free Bracket Service Campaign work from 30/4/2017.
In reality, on 4/7/2017 my Home Forum, UKSorento.com, heard from an official source that, contrary to what had been previously reported in April 2017, the Service Campaign had been re-instated until 30/4/2019.
It is unclear at present how well Kia Main Dealers (KMDs) are responding to this change. Certainly, until very recently, some KMDs have been ‘very unhelpful’.
The ‘Latest Advice’, on how to go about getting your brackets seen to, whether never ‘seen to’ or ‘Rusty Again’, has been comprehensively updated on my Home Forum to try to ensure as few problems as possible during what is likely to be a pretty confused time.
So, if you have recently been ‘rebuffed’ by Kia or still need to get your brackets seen to, please check out the ‘Latest Advce’. So far direct contact with a KMD is not recommended.
Sorry, but there is far too much information, including proforma emails etc, to re-produce here so please go to my Home Forum, Register and Login and then read the ‘Latest Advice’, this link will then work and lead you to everything on the subject: http://kiasorento.proboards.com/thread/13158/announcement-upper-bracket-latest-advice.
Another major development could well be posted there soon – so please keep in touch.
Regards, bogwort47, Admin 1, UKSrento.com
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