Quote: Originally posted by SHANTY SINGER on 22/7/2024
I've just got back from 2 weeks in peak district. Car OK caravan OK until return journey. Car over heated after 10 miles. I called Mayday (greenflag) the technician was with us in 30 mins. He spend 30 mins looking for the fault which is radiator fan caput. He put car on truck on his truck, caravan on his tow hitch and took us home, 210 miles. No hassle. Just great service. I will use Mayday all the time. They do double recovery, ie if car or caravan breaks down on way to a rebooked site they will take you there. Then take your car to a local garage. If it can't be repaired by the end of your holiday they will take your car and caravan back to your home anywhere in the UK. Brilliant cover. Check Mayday rescue out through the Caravan Club. You will be surprised.
Not quite correct as we very recently found out. We were on a campsite nears Stoke Gabriel when the car broke down. We were booked onto a another site near Christchurch the following week. Locally in Exeter the dealer could not repair the vehicle for at least 3 - 4 weeks and same if the vehicle was taken to Christchurch.
If Mayday took the vehicle & caravan to Christchurch, we would have to pay for breakdown from Christchurch back to West Midlands. The cheaper option was for us to lose the £350 that we had paid to the campsite in Christchurch!
Not quite correct as we very recently found out. We were on a campsite nears Stoke Gabriel when the car broke down. We were booked onto a another site near Christchurch the following week. Locally in Exeter the dealer could not repair the vehicle for at least 3 - 4 weeks and same if the vehicle was taken to Christchurch.
If Mayday took the vehicle & caravan to Christchurch, we would have to pay for breakdown from Christchurch back to West Midlands. The cheaper option was for us to lose the £350 that we had paid to the campsite in Christchurch!
This is because your caravan was already on a site and not travelling to it.
------------- 2023 Swift Archway Woodford, MK3 Kuga ST Line X 190 ps AWD Auto
Now 52 years Caravanning completed.
Quote: Originally posted by birdman101 on 23/7/2024
Not quite correct as we very recently found out. We were on a campsite nears Stoke Gabriel when the car broke down. We were booked onto a another site near Christchurch the following week. Locally in Exeter the dealer could not repair the vehicle for at least 3 - 4 weeks and same if the vehicle was taken to Christchurch.
If Mayday took the vehicle & caravan to Christchurch, we would have to pay for breakdown from Christchurch back to West Midlands. The cheaper option was for us to lose the £350 that we had paid to the campsite in Christchurch!
This is because your caravan was already on a site and not travelling to it.
The policy states;
We have the UK Premium package. It states;
Dual recovery
If you break down on your way to a site, or during your stay,and your car can't be fixed we'll take you to your destination and back home again after your holiday
Note "if you break down during your stay" and also "we will take you to your next destination and home again". To us that reads as if they should have taken us to Christchurch and then home afterwards as no one was able to repair the car.
We got a rental to get home. We are not complaining about the service which was excellent although our caravan was damaged by the recovery people. The cable got dragged on the ground. The Dual recovery wording is a bit misleading.
Very pleased with Mayday/Green Flag. Some of you may recall that our mover was damaged a while back. Thought that the tyre needed replacing too. Emailed Mayday, someone came within the hour and advised that it would be ok.