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Quote: Originally posted by captainevo on 17/2/2013Thanks all for you replies, I was put off IMMEDIATELY when Warranty Direct price matched.

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I went on the Warranty Direct site to get a comparison for my Mitsubishi dealer warranty. Next day I had a call from a guy who was very "pally" something I don't like from a salesman especially when I have not met them! I told him I only wanted one question answered - what do they consider to be betterment as that would not be covered. 15 minutes later when he had gone through his patter I asked the question again to be told that it was the best deal I would get. I repeated I only wanted him to answer my question, he asked me to wait ( I thought I would get an answer to my one and only question) and less than 5 seconds later he said he had spoken to his manager and the quote was reduced by over £100, he told me I would be an idiot not to accept as he could not keep the price as it "was the last week in the month offer only".

I told him I only wanted my question answered and as he coculd not do that I preferred to deal with a company who I believed had better integrety ie Misubishi. He hung up!!!