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Topic: WITTER TOw bar problem !!!!

loulee

24/4/2018 at 8:07am
Location: Yorkshire
Outfit: Autosleeper Neuvo

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can anyone share any advise with a detachable tow bar and a possible bit of help.

We had a mobile fitter fit a Witter detachable tow bar in Feb 2017 and within 10 months we started to experience the blue handle with the locking mechanism wasn't showing the green indicator once clicked in place to the car. At first we thought we'd fit it incorrectly but over a number of weeks we experienced it getting worse and maybe 1 in 6 tries it would fit to the car. A few trips away again we had the same problem but this time it wouldnt show the green indicator at all so we were at the point we thought we'd have to cancel our trip as we were going away that day. Our fitter lived a couple of hours away and only could explain and demonstrate the problem by video call. He advised he'd contact the supplier miles away from us again then arrange for it to be collected. The company collected the neck of the tow bar and took it away for inspection. A day later they advised me that nothing is actually wrong with it and having inspected it and tried it on a bar in their workshop it fit with no problems and showed the green indicator every time. I got the neck returned yesterday and tried it on the car and expected it's exactly the same. Ive contacted my fitter and just been ignored. If anyone has had the same problem ??

Just desperate now as Witter are just telling me to go back to whoever fit it.

Never thought for one minute is would happen especially as he came highly recommend.

Thanks

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Thank you 😊

chinster1957

24/4/2018 at 9:06am
Location: Essex
Outfit: Swift Challenger 480

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If Witter have tried it and it works ok then the problem is probably the receiver on the car. Is there something in the receiver that is stopping it working properly? Maybe dirt or similar.

Have you tried the towball off the car. If you press the pin the bar will shoot upwards and the green should show. If it works off the car then there is definitely a problem with the receiver.

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The Chinster

Some people are just all show. I don't mind that if the show is worth watching, but .....

diesel steve

24/4/2018 at 10:08am
Location: fife
Outfit: vw t5 adria isonzo

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do you have a cover over the receiver socket ? maybe grit inside it.

loulee

24/4/2018 at 10:15am
Location: Yorkshire
Outfit: Autosleeper Neuvo

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Thanks both of you....ive got a cap like cover that i use all the time... i reckon it is dirt. How can ut be removed ? Im totally at a loss now. Do you think i need to take it somewhere ? Ive used brake cleaner and a dry new paintbrush in it... still no joy.

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Thank you 😊

blueexpo97

24/4/2018 at 11:04am
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A good vacuum.

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XVI yes?

As well is two words!
How does a sage know everything about everything? or does he? or does he just think he does?
Remember, if you buy something you bought it, not brought it.

chinster1957

24/4/2018 at 1:13pm
Location: Essex
Outfit: Swift Challenger 480

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I would have thought that a stiff brush should do it. Also be aware that the bar that moves should be greased (not the actual ball but the bar that holds it on the car).

However the towbar is a safety item so if you are in any doubt that the locking mechanism isn't working correctly then I would advise having a towbar fitter investigate for you.

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The Chinster

Some people are just all show. I don't mind that if the show is worth watching, but .....

greasychipbutty

28/4/2018 at 8:53pm
Location: Sheffield
Outfit: lunar ultima 525

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Hi , i had the same problem and the same tow bar and usually after winter.Although the receiver has a cover dirt and grime from the road can still enter the receiver from the back.I have found before every trip i usually spray wd40 in and give the inside a good wipe with a cloth
and get all the dirt out.I no longer have a problem.
hope this helps GCB

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