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Subject Topic: Flaking paint on wheels Post Reply Post New Topic
via mobile 19/9/2023 at 11:57am
 Location: Luton (no jokes plea
 Outfit: Coachman and Hyundai
View Mrs. Bonce's Profile View Profile   Reply to Mrs. Bonce Reply   Quote Mrs. Bonce Quote  
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Our car is only 3 years old but problem as above. The dealer took photos and sent them to Hyundai, but they say it's caused by stones. It's not, our neighbour says it's to do with the lacquer flaking off. Has anyone had this problem and what did they do?


19/9/2023 at 12:19pm
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Had a Santa Fe myself.
Water gets under the lacquer and causes it to lift and you get a kind of milky effect, well at least I did.

All four wheels replaced under warranty.

-------------
XVI yes?

As well is two words!
How does a sage know everything about everything? or does he? or does he just think he does?
Remember, if you buy something you bought it, not brought it.


19/9/2023 at 12:21pm
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Stones will cause chipping but flaking can only occur if the paint is not keyed to the surface correctly.

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Bernie


via mobile 19/9/2023 at 12:31pm
 Location: Luton (no jokes plea
 Outfit: Coachman and Hyundai
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Thanks, how old was your car and did you have a problem convincing them?


19/9/2023 at 12:35pm
 Location: London
 Outfit: Lunar Cosmos 524
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It's common, my Citroen suffers from it, friends Jag suffered terribly from it, and it's NOT the dealer BS of stones that causes it! It's poor quality lacquer and/or application allowing water ingress and corrosion to start under the lacquer which then peels off. Mine started in areas not prone to physical damage, around where the centre badge is fitted on all 4 wheels!

Done nothing about it yet, as only real cure is stripping off old lacquer, refurbishment of wheel to remove corrosion and re-lacquering.

You can try, but don't expect dealer/manufacturer to be sympathetic and do anything. Strictly should be covered by corrosion part of warranty, but will they honour that!!!!

Getting alloys refurbished cost around £60/wheel, worth doing if considering selling a car of any value as likely to be recouped on increased sale value.



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via mobile 19/9/2023 at 12:50pm
 Location: Luton (no jokes plea
 Outfit: Coachman and Hyundai
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Thanks. If its covered then why won't they honour it? It's no skin off their nose!


19/9/2023 at 1:09pm
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Quote: Originally posted by Mrs. Bonce on 19/9/2023
Thanks, how old was your car and did you have a problem convincing them?




I think it was a 2012 and it was in the dealer getting something else done under warranty and when I went to pick it up they said(without any prompting)that they had ordered a full set of alloys under warranty.
It was three years old at the time.

-------------
XVI yes?

As well is two words!
How does a sage know everything about everything? or does he? or does he just think he does?
Remember, if you buy something you bought it, not brought it.


19/9/2023 at 4:07pm
 Location: Essex
 Outfit: Lunar Delta TS 2017
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Road salt and harsh chemicals ( used at many commercial car washes) is a common cause of lacquer peel.
If you have diamond cut alloys ie, a paint finish and bare aluminium these cost a lot more to refurb as they have to be chemically stripped and put on a lathe. Typically around £125 a corner. Standard alloys are better powder coated as it lasts much longer than paint.


-------------
Claire and Colin





via mobile 19/9/2023 at 4:15pm
 Location: Luton (no jokes plea
 Outfit: Coachman and Hyundai
View Mrs. Bonce's Profile View Profile   Reply to Mrs. Bonce Reply   Quote Mrs. Bonce Quote  
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Thanks, think ours are diamond cut. Trying the dealer again tomorrow to show what I have found online.


19/9/2023 at 4:51pm
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If you have no joy drop Hyundai UK Customer Service an email.

-------------
XVI yes?

As well is two words!
How does a sage know everything about everything? or does he? or does he just think he does?
Remember, if you buy something you bought it, not brought it.


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via mobile 20/9/2023 at 2:52pm
 Location: Derbyshire
 Outfit: Swift Challenger 570 Hyundai ix35
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When I worked for Hyundai many years ago wheel corrosion was covered under warranty. Replaced quite a few back then and I'm sure they are still covered under warranty today.


via mobile 20/9/2023 at 4:40pm
 Location: Luton (no jokes plea
 Outfit: Coachman and Hyundai
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Hope so, we haven't been yet. Thanks for all replies.



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