I ordered a tent from tentwarehousedirect 14days ago. Had email confirming order next day but no tent as yet.
Two days ago I filled in form on website (only way to contact them) enquiring about delivery date. I received in return an email to say ''will look into it'' then a not very clear message left on my ansafone asking me to call cant-make-out-the-number.
I can't recommend this company and I won't use it again, cheap or not.
Quote: Originally posted by dawsoctor on 30/3/2011
hi cazza 20,you have it! big saw docs fans in our house,try to see em every year,you should get yourself off ,theyre touring i think,see the web site
How many of the original band are left playing on tours? Last I checked only two.
I was in an Irish folk rock band at Uni and we did cover versions of several of their songs.
yes thanks. I didn't find it on their website but one of you guys had mentioned that the address was the same as that for Camping International. I remembered that my payment to paypal had gone to Camping Intl so I gave them a phone and sure enough the staff for Tentwarehouse Direct were there too. (useful to know)
It appears that the delivery company couldn't find my house. (!)
Hi guys, would just like to add to the positive reviews of tentwarehousedirect. I ordered a Sunncamp Kuro 700 from them at around 5pm on Wednesday. Had nothing from them apart from confirmation from paypal of the payment. Sent two e-mails regarding order progress and had no reply, but tent was delivered by courier before 11am this morning. That's delivery within 42hours (less than 11 'business' hours) of ordering and the tent was a lot cheaper there than on any other site I could find.
The lack of communciation is worrying, but with the service and prices they offer, its hard to criticise them. I didn't try ringing them (their full contact details are on their 'terms' page) so maybe I would have got a better response to my query if i'd called. But alls well in the end - very happy!!
Yeh andyscho you are right. I checked and the phone number is on their ''terms'' page right enough. They could perhaps have made it a little easier to find?
However, my tent came eventually and its absolutely wonderful. I have changed my mind now. Yes,I would use TentWarehouseDirect again.
Their products are great and prices hard to beat. Go for it.