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Subject Topic: Bad outwell reports
Page:  1  2 Post Reply Post New Topic
20/9/2012 at 9:05pm
 Location: somerset
 Outfit: outwell sunvalley 6 2008
View bighitter's Profile View Profile   Reply to bighitter Reply   Quote bighitter Quote  
Joined: 04/6/2010

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we have had our sunvally for 4 years use about 12 times some very bad rain it is just as good as new

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camping love it


21/9/2012 at 7:22am
 Location: Hampshire
 Outfit: Outwell Bear Lake 6 + Trout Lake 4
View cassa's Profile View Profile   Reply to cassa Reply   Quote cassa Quote  
Joined: 13/7/2010

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We're owners of the Outwell Bear Lake 6 and had posted on herr that it leaked....well it was not the tents fault, it was my user error where we had left a table too close the the fly sheet which touched when the wind blew so I just wanted to add this in in case it helps anyone.

I do think that Outwell kit is generally priced high and they seem to trade on the quality line but from what I've read on here their post sale customer service isn't great

You pay your money and make your choice....we went with Outwell and haven't regretted it.

Bring on 2013 season


21/9/2012 at 8:51am
 Location: London
 Outfit: Kampa Frinton 4 Classic Nevada M
View mcguire6078's Profile View Profile   Reply to mcguire6078 Reply   Quote mcguire6078 Quote  
Joined: 24/6/2009

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Bubobubo: Hi read your review and it sounds like you have a faulty tent. Have you tried contacting the retailer where you purchased the tent from? I see you have a location of Asturias/Spain so not sure?

A common misconception is that the manufacturer is responsible with dealing with faults. However your contract is with the retailer and not direct with the manufacturer. At least you got a reply from Kampa acknowledging receipt of your email and taking notes of your comments.


Post last edited on 21/09/2012 09:03:20


22/9/2012 at 12:00am
 Location: Ceredigion
 Outfit: Swift Archway Sport 21 2
View Lynm's Profile View Profile   Reply to Lynm Reply   Quote Lynm Quote  
Joined: 30/5/2005

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Forum Posts:   568
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Love my Outwell Colorado 5. & My Outwell posado double camp bed & Outwell serenity SIMs no problems even in this year's rain!


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Lyn xxx
Harbury Fields March
Moreton in the Marsh March/April
Hawthorn Cottage April
Lamb Cottage April
Somers Wood May
Maxstoke Hall June
Houghton Mill June
Lamb Cottage August
Somers Wood September
The Meadows, October



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