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Subject Topic: Go outdoors price match
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Personnicola1972
10/7/2013 at 5:37pm
 Location: South Wales
 Outfit: Montana 6P & vango venture 600 dlx View nicola1972's Profile View Profile   Reply to nicola1972 Reply   Quote nicola1972 Quote  
Joined: 23/5/2006

Platinum Member
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that's a shame we priced matched a footprint and carpet for our monty but the prices we had elsewhere weren't the same year as the ones being sold in Go, but they did find a cheaper on the internet and matched those so still saved some cash


PersonMucker1884
10/7/2013 at 6:35pm
 Location: Derby.
 Outfit: Karsten 350+Awnings View Mucker1884's Profile View Profile   Reply to Mucker1884 Reply   Quote Mucker1884 Quote  
Joined: 01/7/2012

Diamond Member
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Forum Posts:   9052
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Quote: Originally posted by nicola1972 on 10/7/2013
that's a shame we priced matched a footprint and carpet for our monty but the prices we had elsewhere weren't the same year as the ones being sold in Go, but they did find a cheaper on the internet and matched those so still saved some cash



THEY found a deal for you, then PM'd it?

Now that's impressive customer service, if you ask me!



-------------
2024: 38 nights thus far...
2023: 47 nights
2022: 40 nights
2021: 30 nights
2020: Just 24 nights
2019: A personal best 50 nights
2018: Just the 30 nights
2017: 34 nights
2016: 32 nights
2015: 38 nights
2014: 34 nights
2013: 36 nights
From July 2012: 23 nights


Personnicola1972
11/7/2013 at 12:26am
 Location: South Wales
 Outfit: Montana 6P & vango venture 600 dlx View nicola1972's Profile View Profile   Reply to nicola1972 Reply   Quote nicola1972 Quote  
Joined: 23/5/2006

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yep Swansea Go. Their manager Gareth will be getting an excellent letter from us.
The better price we found didn't say 2013 so they found others that did and were better deals than their prices.


PersonGlamperDuffs
11/7/2013 at 6:48am
 Location: Devon
 Outfit: VW T6 and Glawning Bell Tent View GlamperDuffs's Profile View Profile   Reply to GlamperDuffs Reply   Quote GlamperDuffs Quote  
Joined: 17/5/2011

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I can't complain with GO's price match. I got the new 2013 Wolf Lake 7, footprint and carpet for £995 delivered with their price match plus discount......their in store price for those items came to something just short of £1800......incredible, but very very happy. That was with their online sales team, they were very helpful.


Personsammy101
11/7/2013 at 9:24am
 Location: Stourbridge
 Outfit: Vango Icarus 500 outwell vermont xlp View sammy101's Profile View Profile   Reply to sammy101 Reply   Quote sammy101 Quote  
Joined: 23/5/2010

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After being messed about by Go over a tent purchase, and the order not being delivered- for a tent,footprint and carpet to arrive out of the blue last week,and my credit card debited for an order which was 6 weeks late, not required, we have good news.
We wanted the side extension for our vermont XLP which was over £400 , but a price match, and a gesture of good will for the tent delivery etc, we purchased our extension for £229 from Go.

Yes price match and take the email showing which company you are matching against.


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Personawratemiduck
11/7/2013 at 7:59pm
 Location: chesterfield derbyshire
 Outfit: vango icarus 5 airbeam and citroen c5 View awratemiduck's Profile View Profile   Reply to awratemiduck Reply   Quote awratemiduck Quote  
Joined: 22/7/2008

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hi !! we also got a bargain by being a bit cheeky and got our 2013 montana 6p for £450.00 from go outdoors on their price match promise

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derbyshire bloke, born & bred, strong in t'arm, weak in t'ead
and remember only dead fish swim , with the flow!!


Personandy021957
14/7/2013 at 12:32am
 Location: None Entered
 Outfit: None Entered View andy021957's Profile View Profile   Reply to andy021957 Reply   Quote andy021957 Quote  
Joined: 04/7/2013

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i can't complain.
Vango Banshee £99.00 go outdoors.
I found one for £63.00,
priced matched.Great.


PersonRogLozLee
14/7/2013 at 7:31am
 Location: Staffordshire
 Outfit: Outwell Cloud 5 View RogLozLee's Profile View Profile   Reply to RogLozLee Reply   Quote RogLozLee Quote  
Joined: 08/7/2006

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Will GO price match on items for sale on ebay? I recently bought 2 outwell sleeping bags from GO but I could of got them cheaper from a company selling on ebay.

I wanted to see before I bought, and as I was really impressed and needed a discount card anyway so we bought them there and then.

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LOZ


PersonMucker1884
14/7/2013 at 8:13am
 Location: Derby.
 Outfit: Karsten 350+Awnings View Mucker1884's Profile View Profile   Reply to Mucker1884 Reply   Quote Mucker1884 Quote  
Joined: 01/7/2012

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Don't quote me on this, but most shops on Ebay also have their own on line shop/website. Check on there for the same deal, then use that as your bargaining tool. That would be a definite yes.
Not sure about a link to Ebay itself..... I'd doubt it!


Mucker
xxx

-------------
2024: 38 nights thus far...
2023: 47 nights
2022: 40 nights
2021: 30 nights
2020: Just 24 nights
2019: A personal best 50 nights
2018: Just the 30 nights
2017: 34 nights
2016: 32 nights
2015: 38 nights
2014: 34 nights
2013: 36 nights
From July 2012: 23 nights


Personmcguire6078
14/7/2013 at 8:36am
 Location: London
 Outfit: Kampa Frinton 4 Classic Nevada M View mcguire6078's Profile View Profile   Reply to mcguire6078 Reply   Quote mcguire6078 Quote  
Joined: 24/6/2009

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Go Outdoors will not price match against auction sites (eBay) but as Mucker mentioned see if the seller has their own website. Some camping retailers do have an ebay presence as well as their own website which you can price match against.

Mucker is completely right, request a price match by calling the main telesales number (they are very helpful). If you are successful ask them to email the price match which is then valid for seven days which can be used in store or online. Regardless of what happens to the price, the price match is still valid. You can email them but the response can be a bit slow and the offer from the other retailer may end meaning you will not get a price match.

One other tip...remember a price match is valid for seven days after a purchase. If you do spot the product cheaper AFTER you have made a purchase they will refund the difference.

Price match T&Cs: valid retailers
Price Guarantee is applicable against any competitor to GO Outdoors in the mainland UK, including any UK websites but excluding auction sites, market stalls, private sales, liquidation sales, our own stores, gooutdoors.co.uk or any typographical errors.


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Personblake5
14/7/2013 at 8:43am
 Location: Abergavenny
 Outfit: Wolf Lake 5 + Atakama 5 View blake5's Profile View Profile   Reply to blake5 Reply   Quote blake5 Quote  
Joined: 27/6/2012

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Yep, the way Mucker suggests is definitely the way to do it!

As far as I understood GO won't price match on eBay, but they should honour the price if you go direct to the retailers website and everything is 'like for like'.

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Andy



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