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Subject Topic: problems with outdoor world
Page:  1  2 Post Reply Post New Topic
Persondad1uk
07/10/2013 at 8:11am
 Location: Birmingham
 Outfit: Pennine Pullman Folding Camper View dad1uk's Profile View Profile   Reply to dad1uk Reply   Quote dad1uk Quote  
Joined: 09/10/2004

Platinum Member
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Not a good advert!

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Jan and Simon and Jet and Amber


PersonJC55
07/10/2013 at 9:04pm
 Location: None Entered
 Outfit: None Entered View JC55's Profile View Profile   Reply to JC55 Reply   Quote JC55 Quote  
Joined: 07/10/2013

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I have had same problem. Placed an order on 23 Sept and heard nothing since. No reply to my emails and no reply to phone calls. Have just looked again at their website which looks normal but as an experiment I tried to place an order but it seems now there is no actual payment page. Don't think it's looking good.


PersonTEFKAS
08/10/2013 at 5:41pm
 Location: The North West
 Outfit: 2 Seconds XXL IIII View TEFKAS's Profile View Profile   Reply to TEFKAS Reply   Quote TEFKAS Quote  
Joined: 29/8/2005

Diamond Member
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Forum Posts:   1570
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Really sad. Their local retail trade evaporated when Go and Decathlon opened. Taking money and not shipping is unforgivable though.


Personficklejade
08/10/2013 at 8:12pm
 Location: Isle of Mull
 Outfit: 2 x Outwells Kairos 400 Caranex View ficklejade's Profile View Profile   Reply to ficklejade Reply   Quote ficklejade Quote  
Joined: 28/9/2009

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I've always had excellent service from them online. What a shame for their staff and for those who've paid and not had the goods.

It's also going to be a shame for all of those out in the sticks - They didn't charge humungous delivery charges. Some of the delivery charges I've had quoted from major firms have been a plain rip-off!

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" When I die I don`t want my life to flash before me in an instant, I want it to be a 3 hour epic !"


PersonSA2009
08/10/2013 at 8:56pm
 Location: None Entered
 Outfit: Outwell Biscayne 600 &Vango Icarus 500 View SA2009's Profile View Profile   Reply to SA2009 Reply   Quote SA2009 Quote  
Joined: 22/7/2011

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Oh dear what a shame. We were very lucky that we had our goods delivered the week before it sounds like they went under, we just had a slight problem with one of the poles received, nothing major maybe Outwell will sort in the circumstances. Good luck to everyone who purchased stuff and didn't receive it I hope you have the issues resolved quickly.


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PersonNathan B
09/10/2013 at 10:23am
 Location: Brighouse
 Outfit: sunncamp prism outwell Nebraska xl View Nathan B's Profile View Profile   Reply to Nathan B Reply   Quote Nathan B Quote  
Joined: 11/8/2009

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well the b******ds took the money and ran

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cheers
Nathan


Persondmsplat
09/10/2013 at 12:56pm
 Location: North West
 Outfit: Obelink Familia 6; ESVO Bedouin 280 View dmsplat's Profile View Profile   Reply to dmsplat Reply   Quote dmsplat Quote  
Joined: 19/1/2008

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Taking money pre-shipping is obviously plainly wrong and I'm not in any way going to defend that.

But...

You can't blame them for trying to keep their problems quiet. Once the word is out that they are in trouble, the internet trade will drop like a rock and the chance of a successful rescue goes down the drain.

I'm feeling sorry for both sides... You lost your money, they lost their livelihood.

Rough times all round.


PersonNathan B
11/10/2013 at 7:18am
 Location: Brighouse
 Outfit: sunncamp prism outwell Nebraska xl View Nathan B's Profile View Profile   Reply to Nathan B Reply   Quote Nathan B Quote  
Joined: 11/8/2009

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quite simply it is fraud what ever happens if they take money without sending goods

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cheers
Nathan


Personlockie
14/10/2013 at 11:57pm
 Location: 
 Outfit:  View lockie's Profile View Profile   Reply to lockie Reply   Quote lockie Quote  
Joined: 09/4/2010

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Dont the directors become personally liable for those debts when they continue to trade like that ?

Worth looking into as you may be able to take the dirctor to small claims.


PersonNathan B
15/10/2013 at 7:44am
 Location: Brighouse
 Outfit: sunncamp prism outwell Nebraska xl View Nathan B's Profile View Profile   Reply to Nathan B Reply   Quote Nathan B Quote  
Joined: 11/8/2009

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it wouldnt be worth the time and effort with small claims court , for sake of £80 ,it would cost me alot more to drag it through the courts

-------------
cheers
Nathan


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Personlockie
16/10/2013 at 8:59pm
 Location: 
 Outfit:  View lockie's Profile View Profile   Reply to lockie Reply   Quote lockie Quote  
Joined: 09/4/2010

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Quote: Originally posted by Nathan B on 15/10/2013
it wouldnt be worth the time and effort with small claims court , for sake of £80 ,it would cost me alot more to drag it through the courts


Its £25 if you do it online, just fill in a form and pays your money.
link


PersonSA2009
18/10/2013 at 4:26pm
 Location: None Entered
 Outfit: Outwell Biscayne 600 &Vango Icarus 500 View SA2009's Profile View Profile   Reply to SA2009 Reply   Quote SA2009 Quote  
Joined: 22/7/2011

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Ha ha just received an email (automated obviously) asking for my feedback on Outdoor World, wonder how many others have had these that didn't even receive the goods?!!



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