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Subject Topic: Sports direct
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23/6/2016 at 2:17pm
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View VangoMan02's Profile View Profile   Reply to VangoMan02 Reply   Quote VangoMan02 Quote  
Joined: 18/5/2007

Diamond Member
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Oh dear! Best of luck..

-------------
It is a wise man who has something to say.
It is a fool who has to say something.


23/6/2016 at 3:45pm
 Location: None Entered
 Outfit: Outwell hornet xl
View Mack84's Profile View Profile   Reply to Mack84 Reply   Quote Mack84 Quote  
Joined: 18/6/2015

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Thanks. Outwell has also gotten a s**tty email as not sports direct faulty it's just really bad workman ship from outwell


25/6/2016 at 5:45pm
 Location: Hampshire
 Outfit: Outwell Montana 6P tent
View Frazzle-'s Profile View Profile   Reply to Frazzle- Reply   Quote Frazzle- Quote  
Joined: 25/6/2013

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But your 'contract of sale' is with Sports Direct. It is legally up to them to sort it out.

The managers seem paid so little they do not care.

I wore through a pair of walking shoes in 8 months. Apparently I had used them for walking... well they were walking shoes/trainers and not just trainers. Decided that it was easier to just buy another pair (although not from that branch and not the same style).


25/6/2016 at 10:27pm
 Location: None Entered
 Outfit: Outwell hornet xl
View Mack84's Profile View Profile   Reply to Mack84 Reply   Quote Mack84 Quote  
Joined: 18/6/2015

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Have had contact with sports direct and to be honest so far so good sent me back an email back on the same day asking for pictures so, so far can't fault them( however alot off things going on so haven't sent pic yet will do it tomorrow)
Did my email to outwell on the grounds off feedback of product as a know they wouldn't do alot, however doesn't mean I should be happy with a product that is full off faults that no fault off sports direct. But yeah funny enough got an email back from outwell saying get hold off sports direct, might consider sending the back the message back in Danish see if that rattles their cage


11/7/2016 at 7:30pm
 Location: None Entered
 Outfit: Outwell hornet xl
View Mack84's Profile View Profile   Reply to Mack84 Reply   Quote Mack84 Quote  
Joined: 18/6/2015

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Big surprise, sports direct might have changed their customer service, received their free post return address and less than a week after I send back the windbreaker back I have received my refund


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12/7/2016 at 8:32am
 Location: 
 Outfit: 
View VangoMan02's Profile View Profile   Reply to VangoMan02 Reply   Quote VangoMan02 Quote  
Joined: 18/5/2007

Diamond Member
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Good result

-------------
It is a wise man who has something to say.
It is a fool who has to say something.



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