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Subject Topic: Grrrr Im spitting blood!
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13/1/2007 at 7:32pm
 Location: South East
 Outfit: Lunar Micron
View alisonjs's Profile View Profile   Reply to alisonjs Reply   Quote alisonjs Quote  
Joined: 29/7/2006

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aww no, what a horrible start to your new "camping" life.

i hope they sort it for you ... you should AT LEAST get some compensation if they won't send you the rest of it out postage free.

let us know how you get on.

aj xx  (feeling really guilty now since i was one of the ones who got you "into" camping).



13/1/2007 at 7:51pm
 Location: Cheshire
 Outfit: Cabanon Guadeloupe
View whiskydry's Profile View Profile   Reply to whiskydry Reply   Quote whiskydry Quote  
Joined: 03/1/2007

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Tis sorted but I had to trek back to Winfields where they exchanged the whole tent.

It was frankly a bit of an unsettling experience...they were terribly pleasant towards me, but stuff like 2 of them checking the receipt, asking when I bought it, and looking inside the bag made me feel like any minute now I was going to be accused of something bad. And then as I was leaving the manager said to the CS lady " I need to have a word with you about this tent..." as they disappeared into the back room. Don't know what was going on but there was a definite undercurrent. Still, as I say, pleasant to me and no probs doing the exchange. However I felt uncomfortable enough that I went to a different shop for my sleeping bag and camping stove. Their loss!

AJ don't feel bad, I'm already able to laugh about it


13/1/2007 at 8:24pm
 Location: Scotland
 Outfit: Jeep G-Cherokee Adria Adiva 642UP
View Mature-Student's Profile View Profile   Reply to Mature-Student Reply   Quote Mature-Student Quote  
Joined: 26/2/2006

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Shame you had to go back but at least it's sorted now.

Obviously couldn't read their own receipts if they had to ask you when you bought it!

Sounds like CS lady has made a boo boo - this is either a tent that has already been returned or one that was used to replace a faulty flysheet and either way should have been sent back to the makers.

Methinks CS lady had already had it out with the manager and was being adamant she hadn't f****d up - manager had his own suspicions and was double checking everything.

But then I could be completely wrong ...


13/1/2007 at 8:34pm
 Location: KENT
 Outfit:  Diablo 900 Oregon 5 rocky 3&4
View COCKRAM's Profile View Profile   Reply to COCKRAM Reply   Quote COCKRAM Quote  
Joined: 28/8/2004

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oh oh I'd better check mine - I too bought the outwell oregon 5 from winfields at discounted price - thought it was a bargain. Mine also looks like it has been factory packed. Me thinks I'd better unpack completely to see what I've got for my money. Feels by the weight like a complete tent but you never know. Hopefully I've got the complete tent.


13/1/2007 at 8:46pm
 Location: Cheshire
 Outfit: Cabanon Guadeloupe
View whiskydry's Profile View Profile   Reply to whiskydry Reply   Quote whiskydry Quote  
Joined: 03/1/2007

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You may just have my missing flysheet

Hope it's all there, I'm sure it will be - the full bag feels very different in weight from the half full one!


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13/1/2007 at 10:18pm
 Location: north yorkshire
 Outfit: Outwell hartford XXL & Peakland Pevril
View pj72's Profile View Profile   Reply to pj72 Reply   Quote pj72 Quote  
Joined: 22/9/2006

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I'm glad you have it all sorted now. Now you just have to put it behind you and have lots of fun with your new toy.

Pete.


14/1/2007 at 10:42am
 Location: McDonalds Fave food: Smarties McFlurry
 Outfit: Canvas Wigwam and 3 Pop-Ups
View Broadbeans's Profile View Profile   Reply to Broadbeans Reply   Quote Broadbeans Quote  
Joined: 03/1/2007

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You should have gorn to Specsavers!

-------------
>>>broadbeans@hotmail.com



14/1/2007 at 10:57am
 Location: KENT
 Outfit:  Diablo 900 Oregon 5 rocky 3&4
View COCKRAM's Profile View Profile   Reply to COCKRAM Reply   Quote COCKRAM Quote  
Joined: 28/8/2004

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checked tent this morning everything is there
sorry Whiskeydry no extra fly sheets!!



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