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I'm not an expert at all, but I'm almost 100% that if you touch the inside of the tent - or have something resting against it for example - the water will/can come through.
You could just have a tent they haven't 'proofed' properly and it's letting everything through
Not sure what tent you have, but you should still be able to ventilate it a bit even if it's raining - we kept all our window vents open, and the door during the day while we were about, and despite there being 6 of us + dog + yukky wet stuff draped over the furniture we didn't have any condensation.
We did have leaky seams though, I believe you can get seam sealant for them if you want to keep the tent, but if you are unhappy with this fault then you should be able to take it back.
The doors at the bottom - not sure on your tent, but on our tent with the SIG these are outside the tent, and if you don't have a SIG or a bathtub style groundsheet you can have the door outside of then it was probably just unfortunate that the rain drove water in there, but I guess you could stuff them with something if you wanted, maybe poke a small plastic bag through, or a bottle stopper?!!!!
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