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Subject Topic: coleman darwin 5 repacement pole Post Reply Post New Topic
02/8/2007 at 2:26am
 Location: Ilkley West Yorkshire
 Outfit: Coleman Darwin 5 Gelert Meridion 8
View geo74's Profile View Profile   Reply to geo74 Reply   Quote geo74 Quote  
Joined: 27/5/2007

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Hi

   just come back from our 1st camping trip in our darwin 5 and one of the durawrap poles (which I was led to belive were very strong) has a split !!!! would this come under the genral wear and tear or would it be covered by the warranty????

 I've had a good search on the net but cant find replacemet's anywhere so any help would be appreciated

cheers

geo



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Happy Camping


02/8/2007 at 6:15am
 Location: North Yorkshire
 Outfit: None
View magnolia's Profile View Profile   Reply to magnolia Reply   Quote magnolia Quote  
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Contact whoever you bought it from - speak to them as it shouldn't happen.


02/8/2007 at 7:19am
 Location: North Yorkshire
 Outfit: Coleman Darwin 5
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Gosh same happened to me yesterday - first practice in garden before taking it away next week. I got mine from my local Yeomans branch and they appeared shocked. I also explained that it was the silver coded one which was recommended to go through first. I explained that this was proving difficult due to the red one going across it and this is why it broke - the local branches where I live were not familiar with pitching this tent but when I spoke to the main branch they suggested I started at front door end. I also got advise from the Ambleside branch(Mark) and he said to peg out poles before inserting into each eyelet. He also wants to know how I get on with it next week. Please let me know how your pole broke and if it was the same one. I'm waiting to hear from my local Yeomans branch today to see if they can get  me a replacement pole before I go away!


02/8/2007 at 9:47am
 Location: North Yorkshire
 Outfit: Coleman Darwin 5
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Yes just had a call.Sending me one out today. Please let me know how yours broke and any pitching advice.


02/8/2007 at 11:09am
 Location: Ilkley West Yorkshire
 Outfit: Coleman Darwin 5 Gelert Meridion 8
View geo74's Profile View Profile   Reply to geo74 Reply   Quote geo74 Quote  
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the pole that broke was the black coded pole and it just split down the pole it seemed to happen when we were putting it into the eyelet,I also bought from yeomans (Ilkley)

Pitching tips: get your grounsheet pegged out 1st then peg out the poles and you shouldnt have any other problems  hopefully

I know the pitching instuctions are absolutley   rubbish and I e-mailed coleman about this to maybe get some more detailed ones but nearly 2 weeks down the line still no reply (which I thought was very ignorant seen as I spent a wedge of cash on their product) but once you get going with it it is quite easy so stuff em



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Happy Camping


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02/8/2007 at 11:11am
 Location: Ilkley West Yorkshire
 Outfit: Coleman Darwin 5 Gelert Meridion 8
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By the way thanks for the advise I'll get in touch with them for a new pole today

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Happy Camping


02/8/2007 at 12:28pm
 Location: Ilkley West Yorkshire
 Outfit: Coleman Darwin 5 Gelert Meridion 8
View geo74's Profile View Profile   Reply to geo74 Reply   Quote geo74 Quote  
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Just been in touch with yeomans and they've offered to re-thread the spare pole on and get me a replacement spare pole (what a nice bunch of guys they are)

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Happy Camping



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