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I've not been on here for a while but wanted to say what great customer service we have had from C&CC. We had booked a stay at one of their sites for the end of August as non-members and had paid a deposit ages ago. The month before, I was diagnosed with breast cancer and the trip had to be cancelled whilst I ended up in hospital instead. Anyway, after advice on here, I wrote to the C&CC and they sent me a lovely letter wishing me well and happily refunding the deposit. Obviously, they were under no obligation at all to do this. I was very impresssed and will definitely be joining as a member next year when we will hopefully be resuming camping.

Shortly after our planned trip, we were also due to stay overnight at a posh hotel where my brother was getting married (and he was spending thousands there in the process). Would they refund a £30 deposit to the groom's sister (knowing the circumstances)? Er, no. And quite rude about it as well.

So, hurrah for C&CC customer service - very impressed at them not taking the legal line on it, like the hotel did.

Next year, I'll be back (with a vengeance) - anyone want to help us put a tent up?!! One month after surgery, I can't even lift a basket of washing or stack the dishwasher so dh might be trying to master the art of putting up an 8 man tunnel tent with the help of a 4 yr old and a 7 yr old! But... I will not be defeated. See ya next year!

Hope you have a speedy recovery Nicola. Can't believe that hotel being so mean, shame on them  

Hope you have a speedy recovery.

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Brainhertz (clique of 1)

Best wishes and a speedy recovery Nicola. It dosent seem to matter which C&CC site you use you will always find the members very friendly and helpful. Iv'e camped at a number of sites around lancs and the lakes and found them great.The moto of the C&CC is the friendly club.Worth every penny of the £33 membership

Hi Nicola

Hope you have a speedy recovery. Would happily help you put up a tent as I reckon you can't do alot better than camping for convalesence. Hope you're fit and well again soon

Lesley

best wishes for your speedy recovery, Nicola.  All CCC HSM's and members are very helpful. Just mention if you need a hand putting up your tent and I'm sure they would be happy to help. Good Luck for the future

aww, i wish that you were able to put your tent up.

i found that during chemotherapy the best place to be on your low immune days was in the middle of an empty field doing nothing!

it got me through the bad days.

nice one for c&cc though- things like that really cheer you up

take care

Hi Nicola, my thoughts are with you and your family, wishing you a speedy recovery.

That's great to hear about the C&C club, what a shame about the hotel, how rude and insensitive

You have the same tent as us so anytime you're camping in our area, you just give us a shout, the Bloke here is quite the expert now

Blessings...